ERP Business Analyst

Grainger Businesses

8d • Hybrid

About The Position

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Requirements

• 3-5 years of ERP systems experience including functional knowledge of ERP systems and analytics, VAI/S2K ERP preferred.
• Completion of post-secondary degree in Computer Science, Business Administration, or other related discipline, or equivalent experience.
• Sound technical knowledge of SQL is required.
• Familiarity with AS400/RPG language is preferred.
• Must have strong analytical and organizational skills, as well as the ability to find innovative solutions to various challenges.
• Must have a strong grasp of how potential ERP solutions converge with business needs and goals.
• Good project management skills including planning, work management, budgeting and problem solving.
• Demonstrated interpersonal skills with the ability to build strong relationships at all levels, with a strong customer service focus.
• Strong oral and written communication skills, with the ability to communicate to various levels of leadership to clarify business needs and evaluate alternative business solutions.

Nice To Haves

• Certified Scrum Product Owner preferred.
• Certified Business Analysis Professional (CBAP) preferred.

Responsibilities

• Gather and document business requirements via interviews and workshops.
• Map current vs. future-state processes, translating into functional specifications.
• Skilled in SQL for querying, reporting, data validation, troubleshooting, and ad-hoc analysis.
• Familiarity with AS/400 (iSeries) environment; ability to read, understand, and analyze existing code.
• Operate within full SDLC: requirement documentation, design, development, testing, deployment, and post-implementation support.
• Prior experience with Waterfall and Agile models.
• Log and track system changes; author test scripts and drive testing coordination.
• Liaise with internal teams (Finance, Inventory, Operations, Sales), engage with ERP Vendor and third-party vendors, and coordinate with customer IT teams during implementation.
• Translate technical information for non-technical stakeholders, present technical and status updates clearly.
• Provide front line ERP support, identify issues, perform root cause analysis, and assist in implementing solutions.
• Monitor system performance, scheduled jobs, and data integrity; collaborate with IT to resolve AS/400 or related technical problems.

Benefits

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees