ER Unit Clerk

INSIGHT Surgical Hospital • Chicago, IL

1d • Onsite

About The Position

The ER Unit Clerk works as a team member with other ancillary personnel under the direction of the registered professional nurse to meet clerical needs for a specified population of patients. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Requirements

• A High-School diploma is required.
• Ability to concentrate on job duties amid many distractions required.
• Ability to maintain a high degree of accuracy in all work duties as required.

Nice To Haves

• Previous ER unit secretary experience preferred.
• Computer experience preferred.
• Familiarity with medical terminology is preferred.

Responsibilities

• Maintains the medical records of patients receiving care in the ER unit.
• Processes all orders in a timely fashion using the appropriate systems and forms for the completion of this task.
• Enters consultation requests in a timely and accurate manner.
• Checks medical records every three hours to ensure that all orders have been noted and processed.
• Ensures that medical records contain adequate supplies of forms for use by members of the healthcare team.
• Files laboratory results, radiology reports, operative reports, and other documents related to patient care in the medical record promptly.
• Thins the medical record as needed according to policy, maintaining the confidentiality and integrity of the thinned portions of the medical record.
• Ensures that the medical record is maintained in good order during the hospital stay and that all forms are placed in the correct sections of the record.
• Ensures that all forms and multiple copies of forms contain the correct patient identification label.
• Maintains a supply of medical record packets so those charts for new patients may be prepared within ten (10) minutes of patient arrival on the unit.
• Dismantles medical record and puts it into required order for sending to Health Information Management Department after patient discharge or expiration.
• Serves as the hub of unit communication for the healthcare team.
• Pages physicians and forwards responding calls as directed by the members of the healthcare team.
• Answers the telephone promptly using appropriate telephone etiquette to project a professional caring attitude.
• Answers patient call system promptly and conveys patient needs to the appropriate healthcare team member.
• Notifies the appropriate registered nurse when physicians arrive on the unit so that the nurse may join the physician for patient rounds.
• Notifies the resident and the registered nurse when newly admitted/transferred patients arrive on the unit.
• Assists the certified nursing assistant and environmental services in coordinating communication regarding discharges/transfers and cleaning of rooms in preparation for new admissions.
• Collects pagers/cell phones at the end of the shift and distributes them to oncoming staff members, recording which staff member has which pager/cell phone.
• Updates and maintains the unit whiteboard with needed information while maintaining patient privacy and confidentiality.
• Communicates with the oncoming clerical partner to keep them apprised of outstanding clerical issues.
• Updates required tracking logs and activity sheets for the nursing unit.
• Serves as the ER unit receptionist by greeting and directing individuals arriving in the patient care unit as needed.
• Maintains the fiscal integrity of the ER unit and hospital by ordering and using supplies appropriately.
• Checks current stock regularly to ensure supplies are available to meet unit needs.
• Maintains stock in an orderly manner to avoid damage to supplies before use.
• Notifies the clinical director of problems with obtaining supplies so that solutions may be put into effect promptly.
• Ensures that care is provided for all patients incorporating the attributes of Careful Nursing: Trustworthy collaboration, Health education, Perfect skill in fostering safety and comfort, Participatory – authoritative management.
• Carries out other duties related to patient care and unit operations as assigned.

Benefits

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED