ER Tech- FT Nights

Community Health Systems Professional Services Corporation•Knoxville, TN

About The Position

The Emergency Room (ER) Technician provides essential support to the Emergency Department by assisting with patient care under the supervision of licensed nursing staff. The role helps the department operate efficiently by maintaining a clean, organized, and well-stocked environment and fostering effective communication with the care team. The technician performs clinical interventions and technical procedures within their scope of practice and under the direction of licensed clinical staff; assists with patient transport; maintains equipment and supplies; documents care in the Electronic Medical Record (EMR); and responds to emergencies. The role also supports unit operations through clerical and administrative tasks, collaborates with ancillary services and external agencies, maintains reliable attendance, and complies with policies and standards.

Requirements

  • Completion of technical school coursework in Nursing Assistant, EMT, Phlebotomy, or Medical Assistant is required.
  • 0–1 years of clinical experience required.
  • EMT (Emergency Medical Tech) or Licensed Paramedic certification required.
  • Basic Life Support (BCLS) certification issued by the American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required.
  • Ability to remain calm and think clearly during stressful situations.
  • Working knowledge of emergency management or other medical training.
  • Knowledge of safety guidelines, sterile techniques, and infection prevention procedures.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Strong interpersonal, communication, and organizational skills.
  • Knowledge of patient rights and laws, including HIPAA and EMTALA.
  • Ability to prioritize and organize tasks according to unit needs and multitask.
  • Strong self-initiative and willingness to assist where needed.

Nice To Haves

  • Certified Nursing Assistant, certified Basic EMT, certified Phlebotomist, or certified Medical Assistant.
  • Certified Nursing Assistant (CNA) certification or Phlebotomy Technician Certification (CPT).

Responsibilities

  • Provide direct patient care, including splint application, Foley catheter insertion, blood glucose monitoring, vital sign collection, electrocardiograms (EKGs), and intravenous (IV) insertion, within scope of practice and under licensed clinical staff direction.
  • Assist with safe and timely patient transport to and from units, procedural areas, or discharge destinations.
  • Maintain a clean, organized, and well-stocked environment; follow infection control standards and ensure equipment is operational.
  • Communicate with patients, families, and the care team, and promptly report patient status changes or concerns to appropriate personnel.
  • Accurately and efficiently document patient care activities in the Electronic Medical Record (EMR) system.
  • Respond promptly to emergency situations and assist the care team with tasks that support patient safety.
  • Use personal protective equipment (PPE) and follow safety protocols to protect patients, staff, and self.
  • Support unit operations with clerical and administrative tasks, including managing communication systems and maintaining records.
  • Collaborate with ancillary services and external agencies to facilitate patient care and departmental operations.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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