ER Clinical Coordinator- Katy- Nights

Memorial Hermann Health System•Katy, TX

About The Position

The ER Clinical Coordinator serves as a clinical expert in delivering and managing comprehensive patient care, using research and evidence-based practice as appropriate. The role provides expert care for patients across multiple services and specialties, including those with more complex diagnoses, and coordinates interdisciplinary activities to support departmental throughput and positive patient outcomes. This is a late mid-shift (3 p.m.–3 a.m.) and/or night-shift position requiring weekend and OC availability. ER RN experience is required.

Requirements

Graduate of an accredited School of Professional Nursing.
Current Texas license, temporary license, or compact license to practice professional nursing.
Basic Life Support certification.
Three years of nursing experience in the area of specialty.
ER RN experience.
Commitment to the Partners-in-Caring process and integration of the organization’s culture in internal and external customer interactions.
Ability to demonstrate innovation, accountability, empowerment, collaboration, compassion, and results while supporting the organization’s brand promise.

Nice To Haves

Bachelor of Nursing degree preferred.

Responsibilities

Plans, coordinates, and directs interdisciplinary team activities to facilitate departmental throughput and positive outcomes.
Coordinates with ancillary departments, including lab, radiology, registration, and bed board, to support appropriate turnaround times.
Makes daily personnel assignments based on skills inventory and the age and needs of the patients served.
Identifies and uses available resources to resolve problems, and coordinates with other clinical coordinators to ensure departmental staffing coverage.
Serves as a liaison among departmental staff, medical personnel, patients, and family members; assists with patient care concerns, issues, and complaints; and conducts daily leadership rounding on the assigned unit.
Uses critical thinking and sound clinical judgment to work autonomously and solve problems.
Escalates issues or notifies the nursing leader or supervisor about significant occurrences, interventions, or delays as appropriate.
Facilitates resolution of patient problems and concerns, including appropriate service recovery.
Mentors and coaches assigned staff and provides input into their annual performance reviews.
Participates in systemic, interdisciplinary, ongoing evaluation of programs, process improvement, and desired client-centered outcomes.
Considers each patient's diverse needs throughout the continuum of care and ensures service meets established standards and supports the patient experience.
Adheres to regulatory requirements and Texas Board of Nursing standards.
Ensures safe care for patients, staff, and visitors and follows Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
Promotes professional growth by meeting mandatory and continuing education and skills competency requirements; supports department goals and may serve as a preceptor, mentor, and resource to less experienced staff.
Performs other duties as assigned.