About The Position

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Nashville, Tennessee, and surrounding areas. The position pays $23 to $28 per hour, depending on experience. The technician works independently to provide reactive and preventative maintenance services throughout the assigned territory. The posting also advertises a $1,500 signing bonus, quarterly bonuses, and a company vehicle.

Requirements

  • At least one year of experience servicing equipment; experience using proper testing equipment and practices for general electrical and water systems is preferred.
  • At least one year of experience in a customer-facing or customer-service role.
  • Must like coffee, as tasting is the final step in all repairs.
  • Proficiency using a smartphone for inventory, management, scheduling, and other tasks.
  • Valid driver’s license and a clean driving record.
  • Ability to lift 50 pounds without assistance.
  • Ability to troubleshoot problems and communicate technical concepts clearly to non-technical individuals.

Nice To Haves

  • Experience using proper testing equipment and practices for general electrical and water systems.

Responsibilities

  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Build and maintain customer relationships by providing professional and reliable services that follow safety rules.
  • Meet customer Service Level Agreement (SLA) requirements by conducting thorough inspections, performing timely and correct-first-time maintenance, and completing descriptive and accurate paperwork.

Benefits

  • $1,500 signing bonus.
  • Quarterly performance bonuses.
  • Company vehicle.
  • Paid time off (PTO), floating holidays, and six paid company holidays.
  • Medical, dental, and vision insurance, with benefits eligibility within the first 60 days.
  • Employer-paid short-term and long-term disability insurance and life insurance.
  • 401(k) match.
  • Professional and career development opportunities.
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