Equipment Technician Supervisor

SBM Offshore•Cincinnati, OH

3d•$50,000 - $55,000

About The Position

The Equipment Technician Supervisor assigns and directly supervises Equipment Technicians who maintain the cleanliness and disinfection of medical equipment. The supervisor inspects equipment and working conditions to ensure compliance with disinfection requirements and regulations. The role also performs Equipment Technician duties and supports the Disinfect and Delivery program by coordinating technician activities, scheduling work, monitoring attendance and performance, training employees, and ensuring the team has the supplies and equipment needed to meet site needs.

Requirements

High school diploma or GED.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment, and willingness to share that knowledge with the team.
Knowledge of the upkeep and care of cleaning equipment.
Knowledge of cleaning chemicals and their safe, efficient use.
A valid driver's license may be required based on business needs; employees who drive for work must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.

Responsibilities

Perform all duties and assignments of an Equipment Technician.
Coordinate and supervise employees in the Disinfect and Delivery program.
Develop technician schedules, coordinate activities, and redirect technicians when urgent needs arise.
Monitor technicians’ hours, punctuality, and attendance.
Support onboarding, new-hire training, coaching to meet Service Level Agreements, performance and attendance management, upskill training, and escalation resolution.
Train on cleaning advanced medical equipment to support technicians.
Improve order response time, answer phones, and fulfill phone requests as needed.
Ensure consistent communication among technicians and communicate with stakeholders.
Perform spot checks throughout the shift and escalate clinical concerns to the Manager.
Report to the customer as required.
Train new employees on tasks, safety, policies, and procedures.
Identify and escalate overtime needs.
Ensure services meet site needs and personnel have the equipment and supplies required to perform their jobs; issue supplies to technicians as needed.
Conduct quality, service, and safety inspections of assigned areas, report results, and identify needed repairs.
Inspect contractor work to ensure specified contract services are provided and advise the immediate supervisor of shortcomings or deficiencies.
Report employee personnel and customer issues to the supervisor, and immediately report accidents and incidents.
Carry out management responsibilities in accordance with organizational policies and applicable laws.
Assign and direct work, ensuring team members follow SBM and GE policies and procedures.
Promote operational excellence through training, coaching, discipline, and encouragement.
Address complaints and resolve problems.
Ensure employees are properly trained on job tasks and safety requirements, and monitor proper use of personal protective equipment and supplies.
Recommend corrective action for areas needing improvement.
Review and maintain employee records, including attendance and metric data.
Drive to various work locations, customer sites, or company facilities when necessary to perform essential duties.
Correct at-risk behavior and report it to the supervisor immediately.