Equipment Support II
About The Position
Sunstate Equipment Co. is hiring an Equipment Support II to support customers and manage equipment flow in its Orlando yard. The position involves preparing and staging equipment for delivery, helping customers select and use equipment safely, handling equipment pick-ups and returns, and maintaining an organized and safe work area. The role may also involve delivering or picking up equipment at job sites, fueling equipment, checking service, and making minor repairs to some small equipment. The typical schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. The position is overtime eligible, with overtime paid after 40 hours. Pay depends on experience and includes eligibility for a quarterly branch performance bonus. The role requires working outdoors and being physically active while operating, staging, loading, and unloading equipment.
Requirements
- Consistently follow safety policies, procedures, and guidelines.
- Be comfortable working outdoors in the elements and being physically active while operating, staging, loading, and unloading equipment.
- Demonstrate excellent customer relations, including positive interaction and problem-solving.
- Have effective communication skills, including active listening and the ability to assimilate information.
- Be able to receive coaching and implement direction effectively.
- Have the range of motion, agility, and strength to climb into and out of large vehicles, trailers, and equipment.
- Be able to normally lift 25 pounds, frequently lift 50 pounds, and occasionally lift 90 pounds with mechanical or lift assistance.
- Be able to focus on details and complete tasks accurately.
- Be able to read, write, and speak English.
Nice To Haves
- Previous customer service experience in the construction industry or a related field.
- Equipment operating experience.
- Bilingual ability.
Responsibilities
- Greet customers in the yard and assist with their needs.
- Prepare and stage equipment for deliveries.
- Maintain the flow of equipment into and out of the yard.
- Connect trailers and other towable equipment to customer vehicles and ensure the load and trailer are secured.
- Instruct customers in the proper and safe use of equipment and demonstrate its operation.
- Review rental contracts to ensure the correct equipment is delivered.
- Complete customer equipment pick-up and return receipts.
- Pressure wash equipment in the wash bay.
- Keep the work area neat and organized by putting away tools, clearing benches, and sweeping or hosing the area at the end of each workday.
- Follow safety regulations and wear required personal protective equipment, such as safety glasses, a harness, and a lanyard.
- Deliver or pick up equipment at job sites as needed, including equipment exchanges.
- Regularly inventory equipment and accessories.
- Fuel equipment, check service, and make minor repairs to some small equipment.
Benefits
- Weekly pay.
- Quarterly branch performance bonus.
- Uniforms provided and cleaned at no cost.
- Annual work boot allowance.
- Free rental of company equipment.
- Free prescription safety glasses.
- Vacation overtime averaging benefit that pays overtime while on vacation.
- One paid holiday of the employee's choice each year through My Holiday.
- Medical, dental, and vision benefits after one full month of employment.
- Accrued paid time off, sick leave, and personal time after 90 days.
- 401(k) retirement plan enrollment after 90 days.
- Baby Bonding benefits.
- Discounts on items including movie tickets and cell phone bills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
