Equipment Rental Coordinator

All Star Rents•San Rafael, CA

1d•Onsite

About The Position

All Star Rents is a family-owned equipment rental business established in 1962 and operated by the third generation of the family. The company has 13 locations offering sales and rentals of construction equipment, tools, and vehicles. The Equipment Rental Coordinator is a full-time hourly role working primarily at the sales counter in the San Rafael and Novato locations. The position handles phone calls and walk-in customers, schedules work orders, completes customer contracts, supports equipment sales and rentals, and provides customer service. Saturday shifts are required, and all shifts end before 5:30 p.m. The role includes introductory 90-day bootcamp training on servicing equipment and customers according to All Star Rents’ practices.

Requirements

Be at least 18 years old.
Have a valid California driver’s license with a satisfactory driving record.
Provide valid proof of eligibility to work in the United States.
Be able to lift 50 pounds unaided.
Have computer literacy, including typing and familiarity with computers, technology, and basic software such as Microsoft Office, Outlook, and Adobe PDF.
Have professional English communication skills, both written and verbal.
Have a serious attitude toward workplace safety.
Pass a satisfactory background check.
Pass a four-panel drug screening and choose a drug-free lifestyle.
Be a team player with a positive attitude who enjoys having fun at work.

Nice To Haves

Some mechanical aptitude and knowledge of construction equipment; certifications are a plus.
Bilingual communication skills.

Responsibilities

Handle phone calls and walk-in customers at the sales counter.
Schedule work orders and complete customer contracts.
Maintain a successful record of selling new and used equipment for the branch.
Maintain showroom cleanliness and organization.
Follow up with customers regarding rentals.
Commission new jobs as necessary.
Use equipment knowledge to increase sales and drive business.
Load and unload equipment for customers and assist with safety regulations.
Provide excellent customer service.
Deliver equipment as needed.
Keep safety a top priority.
Maintain a clean and organized work area.
Complete tasks, processes, and procedures delegated by the supervisor.
Maintain a professional appearance as a representative of All Star Rents.

Benefits

Competitive wage of $23–$28 per hour.
Career growth opportunities.
Tuition reimbursement.
Employee discount.
Monthly bonus eligibility.
Boot voucher eligibility.
Phone allowance reimbursement.
Uncapped commissions.
Paid holidays: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day.
Overtime pay for Memorial Day, Labor Day, the day after Thanksgiving, Christmas Eve, and New Year’s Eve.
Medical, dental, and vision options for employees.
401(k) with profit sharing after one year of employment.
Accrued vacation pay, 40 hours.
State-issued sick leave pay, five days.
Bereavement leave and 24 hours of bereavement leave pay.
Employee uniform.
Employee appreciation events.
No nights or Sundays.