Equipment Mechanic - CES

United Rentals•Bismarck, ND

About The Position

The Equipment Mechanic – Customer Equipment Solutions (Service Tech III - CES) performs maintenance and complex repairs on customer-owned equipment in a safe and professional manner. The role involves mechanical, electrical, hydraulic, and diesel systems and requires providing exceptional customer service. The position may offer opportunities to advance to higher-level service technician and leadership roles in the Service Department. The posting also describes a Tool Service Technician – Customer Equipment Solutions (Service Tech III - CES) role. This technician performs maintenance and repairs on complex customer equipment with limited or no supervision, documents service work, trains lower-level technicians, demonstrates equipment, and orders needed parts. Occasional travel to customer sites may be required. Both roles are designated Safety Sensitive under United Rentals’ policies and procedures.

Requirements

High school diploma or equivalent; the Tool Service Technician role specifies a high school diploma or equivalent certification.
Valid driver's license with an acceptable driving record.
3–5 years of experience repairing or maintaining equipment and tools for the Equipment Mechanic role; 3+ years of repair and maintenance experience for the Tool Service Technician role.
Advanced mechanical aptitude and working knowledge of tools.
Knowledge of construction equipment, engines, and a strong mechanical background.
For the Tool Service Technician role, a highly developed mechanical background, particularly with small engines and pneumatic and electrical equipment.
For the Tool Service Technician role, extensive equipment knowledge and an advanced understanding of schematics and diagrams.
The Equipment Mechanic must own tools applicable to the position.
Strong customer service, teamwork, and verbal and written communication skills.
For the Tool Service Technician role, strong urgency, multitasking, organization, and ability to work independently when needed.
Ability to frequently lift items up to 45 lbs. (Equipment Mechanic role).

Responsibilities

Safely maintain and repair a variety of complex customer-owned equipment, including mechanical, electrical, hydraulic, and diesel systems.
Complete work orders and other paperwork or electronic documentation accurately and on time.
Upsell and demonstrate equipment to customers.
Travel to customer job sites when required to repair or maintain customer-owned equipment.
Keep the service vehicle clean and professional.
Assist with equipment and parts pickup and delivery.
Perform maintenance and repairs on complex equipment with limited or no supervision.
Document service work and train lower-level technicians.
Accurately order required parts from vendors.
Perform other duties as assigned.