Equipment Mechanic - CES

United Rentals•Bismarck, ND

About The Position

United Rentals is hiring for Customer Equipment Solutions (CES) service technician roles focused on maintaining and repairing customer-owned equipment. The work includes complex mechanical, electrical, hydraulic, and diesel systems, performed safely and professionally. Technicians provide customer service, document work, and may demonstrate equipment, order parts, help train less experienced technicians, travel to customer sites, and assist with equipment and parts pickup and delivery. The roles offer potential career progression to higher Service Technician and leadership positions in the Service Department. The position is designated Safety Sensitive under United Rentals’ policies and procedures.

Requirements

High school diploma or equivalent; the Tool Service Technician description specifies a high school diploma or equivalent certification.
Valid driver's license with an acceptable driving record.
Three to five years of experience repairing and maintaining equipment and tools for the Equipment Mechanic role; the Tool Service Technician role requires three or more years of repair and maintenance experience.
Advanced mechanical aptitude and working knowledge of tools.
Knowledge of construction equipment and engines; the Tool Service Technician role also calls for knowledge of small engines, pneumatic and electrical equipment, equipment systems, schematics, and diagrams.
Own tools applicable to the position.
Strong customer service, teamwork, and verbal and written communication skills.
Ability to frequently lift items weighing up to 45 pounds.
Strong sense of urgency, multitasking and organizational skills, and ability to work independently when needed.

Responsibilities

Safely maintain and repair a variety of complex customer-owned equipment, including mechanical, electrical, hydraulic, diesel, pneumatic, and small-engine systems.
Complete work orders and other service documentation accurately and promptly.
Demonstrate equipment to customers and, where applicable, upsell equipment.
Travel to customer job sites as needed to repair or maintain equipment.
Maintain a clean and professional service vehicle.
Assist with equipment and parts pickup and delivery.
Train lower-level technicians, as applicable.
Order needed parts from vendors accurately.
Perform other duties as assigned.