Equipment Mechanic - CES

United Rentals•Sioux City, IA

About The Position

United Rentals is hiring for Customer Equipment Solutions service technician roles focused on maintaining and repairing customer-owned equipment. The Diesel Mechanic – Customer Equipment Solutions (Service Tech III - CES) performs maintenance and complex repairs involving mechanical, electrical, hydraulic, and diesel systems. The Tool Service Technician – Customer Equipment Solutions (Service Tech III - CES) repairs complex equipment with limited or no supervision and exercises independent judgment. Both roles emphasize safe, professional work and exceptional customer service, with opportunities to progress into higher-level service technician and leadership positions. Duties may include documenting work, demonstrating equipment, ordering parts, traveling to customer sites, and supporting equipment pickup and delivery. These positions are designated Safety Sensitive under United Rentals policies and procedures.

Requirements

High school diploma or equivalent; the Tool Service Technician description specifies a diploma or equivalent certification.
Valid driver's license with an acceptable driving record.
At least 3 years of experience repairing and maintaining equipment and tools; the Diesel Mechanic description specifies 3–5 years.
Advanced mechanical aptitude and working knowledge of tools.
Knowledge of construction equipment and a strong mechanical background, including various engines; the Tool Service Technician role particularly requires knowledge of small engines, pneumatic equipment, and electrical equipment.
Extensive equipment knowledge and advanced understanding of schematics and diagrams for the Tool Service Technician role.
Must own tools applicable to the position for the Diesel Mechanic role.
Strong customer service, teamwork, and verbal and written communication skills.
Strong sense of urgency, multitasking ability, organization, and ability to work independently when needed for the Tool Service Technician role.
Ability to frequently lift items weighing up to 45 pounds for the Diesel Mechanic role.

Responsibilities

Safely maintain and repair complex customer-owned equipment involving mechanical, electrical, hydraulic, diesel, pneumatic, and other systems, as applicable to the role.
Complete work orders and other service documentation accurately and promptly.
Demonstrate equipment to customers and, where applicable, upsell a range of complex equipment.
Travel to customer job sites as needed to repair or maintain equipment.
Keep the service vehicle clean and professional when required to travel to customer sites.
Assist with equipment and parts pickup and delivery.
Train lower-level technicians in the Tool Service Technician role.
Order required parts accurately from vendors in the Tool Service Technician role.
Perform other duties as assigned.