Equipment Mechanic - CES

United Rentals•Sioux City, IA

About The Position

United Rentals is hiring an Equipment Mechanic for Customer Equipment Solutions (CES). The role uses mechanical skills to maintain and perform complex repairs on customer-owned equipment safely and professionally. The position emphasizes exceptional customer service and offers the potential to progress to higher-level service technician and leadership roles in the Service Department. Work may include complex mechanical, electrical, hydraulic, diesel, pneumatic, and small-engine systems, depending on the equipment serviced. The technician documents work, demonstrates equipment, orders parts where applicable, and may travel to customer sites. This role is designated Safety Sensitive under United Rentals’ policies and procedures.

Requirements

High school diploma, equivalent, or equivalent certification as specified in the applicable role.
Valid driver’s license with an acceptable driving record.
At least 3 years of experience repairing and maintaining equipment and tools; one portion of the posting specifies 3–5 years.
Advanced mechanical aptitude and a strong mechanical background.
Knowledge of construction equipment, engines, and tools; the Tool Service Technician description particularly calls for experience with small engines and pneumatic and electrical equipment.
Extensive equipment knowledge and an advanced understanding of schematics and diagrams for the Tool Service Technician duties.
Must own tools applicable to the position, as specified for the Diesel Mechanic duties.
Strong customer service, teamwork, and verbal and written communication skills.
Ability to frequently lift items weighing up to 45 pounds.
Ability to work independently, use sound judgment, prioritize, and stay organized, as applicable to the Tool Service Technician duties.
Strong sense of urgency, as specified for the Tool Service Technician duties.

Responsibilities

Safely maintain and repair complex customer-owned equipment and tools.
Work on mechanical, electrical, hydraulic, diesel, pneumatic, and related systems as applicable.
Complete work orders and other service documentation accurately and promptly.
Demonstrate equipment to customers and provide exceptional customer service.
Upsell equipment where appropriate.
Order required parts from vendors when applicable.
Travel to customer job sites for repairs or maintenance when required.
Keep the service vehicle clean and professional when traveling to customer sites.
Assist with equipment and parts pickup and delivery.
Train lower-level technicians when applicable.
Perform other assigned duties.