Equipment Facility & Services Assistant

Veterans Health Administration • Charleston, SC

4d • Onsite

About The Position

Serves as an Equipment & Facility Services Assistant (EFSA) in the Engineering section of the Ralph H Johnson VA Medical Center. The position has primary responsibility for the ongoing maintenance, control, and administration of a comprehensive computerized maintenance management system (CMMS), taking policy direction from Section Supervisors and coordinating work priorities. The system supports maintenance operations for equipment and facility spaces, from purchase through retirement or replacement, and contains asset profiles, maintenance histories and schedules, procedures, manuals, parts information, repair records, labor and cost data, and other related documentation.

The incumbent uses a CMMS such as MAXIMO to oversee system control, repair history, data quality, and documentation of historical, current, and future maintenance operations. The role includes organizing and entering equipment information, reviewing and correcting records, responding to maintenance inquiries, coordinating preventive and corrective work, and producing reports used for planning staffing, schedules, and trade work crews. The position also supports coordination of physical facility repairs requiring contractors.

The regular schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Ad hoc telework may be authorized; this is not a virtual position. The role is based at the Ralph H Johnson VA Medical Center. The work generally involves extended periods at a computer workstation and keyboarding, with periodic walking, standing, crawling, bending, or carrying light items to investigate requested work. Reasonable accommodation or workplace adjustment may be used for physical requirements.

Requirements

• One year of specialized experience equivalent to at least the GS-06 level, including organizing and compiling information, ensuring accuracy, and entering equipment data and updates into a maintenance system.
• Ability to review and analyze summaries and printouts to check, verify, and correct data.
• Ability to respond to inquiries about work orders, equipment maintenance history, trouble reports, and preventive maintenance.
• Ability to compile, prepare, and generate maintenance reports, including man-hour, backlog, and equipment-downtime reports.
• For current or former federal employees subject to the time-in-grade requirement: 52 weeks at GS-06 for a GS-07 position.
• U.S. citizenship.
• Completion of the required application steps, including an online assessment.
• Selected applicants must pass a background/security investigation and complete onboarding requirements.
• Applicants tentatively selected for a testing-designated VA position are subject to urinalysis screening for illegal drug use; refusal results in denial of VA employment.
• Selective Service registration is required for males born after December 31, 1959.
• Participation in the VA seasonal influenza vaccination program is required for Health Care Personnel.
• Ability to serve a one-year probationary period or two-year trial period, as applicable.
• Competencies assessed include attention to detail, customer service, decision making, flexibility, integrity/honesty, interpersonal skills, learning, reading comprehension, self-management, stress tolerance, and teamwork.

Nice To Haves

• Experience using and managing a computerized maintenance management system such as MAXIMO to track work orders, maintenance histories, schedules, and asset documentation.
• Strong organizational and administrative skills in coordinating maintenance activities, managing preventive maintenance programs, preparing reports, and maintaining equipment and safety records.
• Knowledge of procurement, property management, and inventory control, including equipment and supply purchasing, asset and fleet tracking, and contract repair coordination.
• Proficiency with maintenance staff timekeeping, payroll, and scheduling, including accurate time-and-attendance reporting and compliance with compensation policies and essential personnel requirements.
• Effective communication and customer-service skills, including training and technical support for colleagues and courteous, responsive communication with stakeholders in a changing healthcare environment.

Responsibilities

• Develop and update equipment asset profiles, histories, maintenance schedules, procedures, and requirements throughout the equipment lifecycle.
• Organize and compile information, ensure its accuracy, and enter equipment data and updates into the CMMS.
• Review and analyze summaries and printouts to verify and correct maintenance-system data.
• Respond to inquiries about work order status, equipment maintenance history, trouble reports, and preventive maintenance.
• Issue and schedule routine and non-routine maintenance, repair, and replacement work for equipment and machinery.
• Collect operations and maintenance trade information and requirements, and issue preventive maintenance work orders for maintenance trades.
• Maintain work order hierarchies that track planned and expended labor at both trade and overall job levels.
• Use software applications to retrieve information and prepare or assist with reports.
• Record and maintain information on safety certifications and inspections.
• Coordinate physical-facility repairs that require contract repair services.
• Compile, prepare, and generate man-hour, maintenance-backlog, equipment-downtime, and other reports, records, statistics, listings, charts, and graphs for supervisors and the Chief of Engineering.
• Prepare periodic operations and maintenance program reports for the MORR Supervisor and/or staff.
• Support use of maintenance information for manpower planning, short- and long-range scheduling, and trade supervisors' work-crew scheduling.

Benefits

• Federal employee benefits package; specific benefits depend on position eligibility.
• Annual leave accrual based on federal service; VA may offer credit for qualifying prior job-related non-federal experience or active-duty uniformed military service, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed