Equal Employment Manager

Veterans Health Administration • Tampa, FL

8d

About The Position

The Supervisory Equal Employment Opportunity Program Manager directs, administers, develops, implements, evaluates, and improves the facility-wide Equal Employment Opportunity program for James A. Haley Veterans' Hospital and Clinics. The manager oversees complaint review and resolution activities, facility-wide EEO education and outreach, and program improvements, and provides leadership and technical assistance to seven Special Emphasis Program Managers.

The role plans, assigns, directs, and evaluates subordinate work; establishes priorities, schedules, assignments, quality standards, deadlines, and performance expectations; and ensures work is accurate, timely, confidential, professional, and compliant with applicable requirements. The position also participates in recruitment and selection for unit positions.

The work schedule is Monday through Friday, 8:00 AM to 4:30 PM. Telework may be authorized, with eligibility discussed during the interview process. The work is primarily sedentary, with periodic walking, standing, and travel throughout the medical center and associated outpatient clinics for training, meetings, site visits, or information gathering. No special exertion is required.

Requirements

• U.S. citizenship.
• For current or former Federal employees subject to the time-in-grade requirement: 52 weeks at GS-11 for a GS-12 position.
• At least one year of specialized experience equivalent to GS-11 in the normal line of progression for the occupation.
• Specialized experience in establishing program priorities; interpreting and applying governing EEO authorities; resolving complex and sensitive matters; advising management officials through the complaint process; preparing responses and identifying corrective or remedial options; directing facility ADR and early-resolution activities; serving as a technical expert for designated external federally conducted program matters; and directing facility-wide EEO education, communication, outreach, and prevention activities.
• Complete the required application, assessment, and questionnaire, including the Supervisory Situational Judgment Test.
• Register with Selective Service if applicable to male applicants born after December 31, 1959.
• Subject to a background/security investigation and required online onboarding and acceptable identity documentation.
• Participation in the seasonal influenza vaccination program is required for VA health care personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Competencies assessed include Conflict Management, Influencing/Negotiating, Manages Resources, Partnering, Planning and Evaluating, and supervisory situational judgment.

Responsibilities

• Coordinate review, documentation, resolution, corrective action, reporting, and follow-up for complaints.
• Participate in audits, program reviews, site visits, committees, advisory groups, workgroups, task forces, special studies, strategic-planning activities, and cross-functional initiatives.
• Direct facility-wide EEO education, communication, outreach, and prevention activities.
• Provide leadership and technical assistance to seven Special Emphasis Program Managers.
• Research and analyze emerging, unusual, high-risk, sensitive, or potentially systemic matters and develop recommendations to improve program effectiveness, compliance, management accountability, and workplace professionalism.
• Plan, assign, direct, and evaluate subordinate work; establish workload priorities, schedules, assignments, quality standards, deadlines, and performance expectations.
• Ensure work is completed accurately, timely, confidentially, professionally, and in accordance with applicable requirements.
• Identify and implement process improvements that strengthen the efficiency, consistency, timeliness, and quality of EEO office services.
• Participate in recruitment and selection for unit positions.
• Independently establish program priorities and interpret and apply applicable federal statutes, regulations, Executive Orders, EEOC guidance, VA policy, VHA directives, and other governing authorities.
• Resolve complex and sensitive matters and provide strategic advice and technical assistance to responsible management officials throughout the complaint process.
• Assist in preparing accurate and timely responses and identify appropriate corrective and remedial options.
• Direct facility ADR and early-resolution activities.
• Serve as a technical expert for designated external federally conducted program matters.

Benefits

• Federal employee benefits package; specific eligibility depends on position type.
• Potential credit toward annual leave accrual for qualifying prior Federal service, work experience, or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed