Equal Employment Specialist

Citizenship and Immigration Services•Camp Springs, MD

About The Position

The Equal Employment Specialist promotes equal employment opportunity in the workplace by guiding employees and management through EEO programs and overseeing the proper, confidential, and lawful handling of EEO matters in accordance with federal laws and agency policies. The position is in the Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS), Office of Civil Rights and Equal Employment Opportunity. Assignments are based on agency needs. The specialist analyzes and investigates complex, sensitive EEO complaints; manages complaint counseling and formal complaint cases; coordinates actions to meet timelines, confidentiality standards, and reporting requirements; evaluates investigative reports and prepares supporting documentation; facilitates dispute resolution; advises managers, employees, and other parties; and promotes awareness of EEO requirements and initiatives.

Requirements

One year of specialized experience equivalent to at least the GS-12 level in the federal government.
Experience providing expert guidance on workplace-related programs or projects involving interpretation and application of technical and complex legal and policy issues.
Experience negotiating and implementing resolution of disputes between multiple stakeholders.
Experience conducting briefings or training as a technical expert on a workplace-related topic.
Current federal employees must have served 52 weeks at the lower grade or equivalent grade band in federal service.
Must be a U.S. Citizen or U.S. National.
Must successfully pass a background investigation, including financial disclosure, and a drug screening.
Males born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately before applying, have resided in the United States, worked overseas as a U.S. Government employee in a Federal or Military capacity, or been a dependent of such an employee serving overseas.
May be required to serve a one-year probationary period.

Responsibilities

Conduct comprehensive analysis, fact-finding, and investigations to identify and resolve complex and sensitive EEO complaints in compliance with applicable laws, regulations, and policies.
Manage an inventory of EEO complaint counseling and/or formal complaint cases and coordinate actions to meet required timelines, confidentiality standards, and federal reporting requirements.
Evaluate investigative reports and prepare reports and supporting documentation to ensure issues are addressed and findings are comprehensive and supported for an agency decision.
Facilitate discussions to resolve complex and sensitive EEO issues.
Serve as a technical advisor to managers, employees, and other impacted parties.
Promote EEO program awareness and risk mitigation by communicating, educating, and advising employees and managers on program requirements, changes, and initiatives.