EPMO Project Manager-40hr Days

Connecticut Children's Medical Center•Hartford, CT

About The Position

The Enterprise Project Management Office (EPMO) Project Manager is the lead project management resource for assigned strategic and enterprise-wide initiatives across Connecticut Children’s, including Information Services (IS) projects. The role is accountable for delivering projects of varying size, cost, complexity, and impact on time, within budget, and within scope. The Project Manager applies standard project management methods and Connecticut Children’s project lifecycle standards to bring structure, consistency, and accountability to each project. The Project Manager works across clinical, operational, and technical areas, bringing internal teams, leaders, vendors, and consultants together around shared project goals. The role serves as the main point of contact for assigned projects and keeps sponsors and leaders informed so decisions are made at the right time. As part of the EPMO team, the Project Manager also helps strengthen project management practices across the organization.

Requirements

Bachelor’s degree in a technical or business area, or equivalent work experience.
At least 5 years of enterprise-wide project management experience.
Knowledge of the Project Management Body of Knowledge (PMBOK) framework or another project management methodology, and experience working within an Enterprise Project Management Office (EPMO).
Experience with enterprise-wide system implementations, such as EHR, CPOE, eMAR, ERP, or CRM systems.
Knowledge of process management and process improvement methodologies.
Knowledge of healthcare operations and clinical work environments.
Experience with project management and reporting tools, including Smartsheet, Microsoft Project, and Visio.
Expertise in project management and planning, including critical thinking to develop project plans and effective work breakdown structures.
Interpersonal and consultative skills to support dynamic work teams and communicate effectively with patients and families, hospital administrative staff, IS staff, clinicians, and external contacts and vendors.
Analytical and problem-solving skills, with an aptitude for technology.
Facilitation and written and verbal communication skills.
Strong organization, prioritization, and multitasking skills; attention to detail, accuracy, and thorough follow-through.
Proficiency in Microsoft Word, Excel, and PowerPoint, and ability to quickly learn new software and project management tools.
Ability to plan large initiatives and projects, managing tasks required to meet client and business needs within budget and targeted deadlines.
Ability to execute and revise project plans to meet changing needs and requirements.
Ability to manage and track day-to-day project operations, report status, escalate issues, and facilitate decision-making.
Ability to manage multiple concurrent projects and adapt to shifting timelines and priorities.
Ability to guide and mentor others in project management during planning and execution.
Ability to write and present for a variety of audiences.
Ability to manage interactions diplomatically with individuals at all levels and job functions.
Ability to work independently with minimal supervision and as part of a team.
Ability to see the big picture and continuously improve processes.

Responsibilities

Lead enterprise-wide cross-functional project teams through all phases of the project lifecycle, from initiation and planning through implementation and closeout.
Manage day-to-day project operations; monitor progress, workflow, timeframes, and deliverables; and maintain an organized system for tracking and prioritizing tasks across multiple concurrent projects.
Establish project budgets with project sponsors and leadership, and monitor and maintain costs within budget.
Facilitate internal and external project meetings, including regular status meetings; prepare agendas and minutes; and follow up on action items to ensure timely completion and decisions.
Develop and maintain project documentation, status reports, presentations, and process flow diagrams.
Communicate changes in schedule, requirements, and task assignments to team members and stakeholders.
Develop and maintain strong working relationships with project teams, end users, vendors, and internal and external stakeholders.
Proactively resolve project problems, maintain issue and risk logs, escalate issues when necessary, and facilitate decision-making.
Develop detailed project plans, including work breakdown structures, project timelines or Gantt charts, task lists, milestones, and measurable project goals and objectives.
Manage and execute project plans, revising scope, schedules, and plans as needed to meet changing needs and requirements.
Identify needed resources, assign individual responsibilities, and track resource use.
Support EPMO operations, including the project intake process and development of business cases and charters.
Assist in developing and maintaining project management standards, templates, and tools.
Build and maintain Smartsheet solutions, such as dashboards, reports, forms, and surveys, to support project tracking and reporting.
Provide project management consulting, training, and mentoring to project teams and staff.
Perform other duties as assigned.