EPMO Project Manager-40hr Days

Connecticut Children's•Hartford, CT

About The Position

The EPMO Project Manager is the lead project management resource for assigned strategic and enterprise-wide initiatives across Connecticut Children’s, including Information Services (IS) projects. The role is accountable for delivering projects of varying size, cost, complexity, and impact on time, within budget, and within scope. It applies standard project management methods and Connecticut Children’s project lifecycle standards to bring structure, consistency, and accountability to projects. The Project Manager works across clinical, operational, and technical areas, coordinating internal teams, leaders, vendors, and consultants around shared goals. As the main point of contact for assigned projects, the role keeps sponsors and leaders informed so decisions can be made at the right time. The position also helps strengthen project management practices across the organization as part of the EPMO team. Connecticut Children’s is a pediatric health system with care across more than 30 specialties, research, education and training, and community partnerships. The organization describes its environment as welcoming and inspiring for patients, families, and team members, and is expanding its team to support its growth and vision for children’s health and well-being.

Requirements

Bachelor’s degree in a technical or business area, or equivalent work experience.
Minimum 5 years of enterprise-wide project management experience.
Knowledge of the PMBOK framework or another project management methodology, and experience working within an Enterprise Project Management Office (EPMO).
Knowledge of enterprise-wide system implementations, such as EHR, CPOE, eMAR, ERP, and CRM systems.
Knowledge of process management and process improvement methodologies.
Knowledge of healthcare operations and clinical work environments.
Knowledge of project management and reporting tools, including Smartsheet, Microsoft Project, and Visio.
Expertise in project management and planning, including critical thinking to develop project plans and effective work breakdown structures.
Interpersonal and consultative skills to support dynamic work teams and communicate with patients and families, hospital administrative staff, IS staff, clinicians, external contacts, and vendors.
Analytical and problem-solving skills, with an aptitude for technology.
Facilitation and written and verbal communication skills.
Organization, prioritization, and multitasking skills, with attention to detail and thorough follow-through.
Proficiency in Microsoft Word, Excel, and PowerPoint, and ability to learn new software and project management tools quickly.
Ability to plan large initiatives and projects, manage tasks to meet client and business needs within budget and target deadlines, and adapt plans as requirements change.
Ability to manage day-to-day project operations, report status, escalate issues, and facilitate decisions.
Ability to manage concurrent projects and adapt to shifting timelines and priorities.
Ability to guide and mentor others in project management.
Ability to write and present to varied audiences and manage interactions diplomatically across levels and job functions.
Ability to work independently with minimal supervision and as part of a team, see the big picture, and continuously improve processes.

Responsibilities

Lead enterprise-wide cross-functional project teams through all project lifecycle phases, from initiation and planning through implementation and closeout.
Manage day-to-day project operations, monitoring progress, workflow, timeframes, and deliverables, and track and prioritize tasks across multiple concurrent projects.
Establish project budgets with sponsors and leadership, and monitor costs to keep projects within budget.
Facilitate internal and external project meetings, prepare agendas and minutes, and follow up on action items and decisions.
Develop and maintain project documentation, status reports, presentations, and process flow diagrams.
Communicate changes in schedules, requirements, and task assignments to team members and stakeholders.
Build and maintain working relationships with project teams, end users, vendors, and internal and external stakeholders.
Proactively resolve project problems, maintain issue and risk logs, escalate issues when necessary, and facilitate decision-making.
Develop detailed project plans, including work breakdown structures, timelines or Gantt charts, task lists, milestones, and measurable goals and objectives.
Manage and execute project plans, revising scope, schedules, and plans as needs and requirements change.
Identify needed resources, assign responsibilities, and track resource use.
Support EPMO operations, including project intake and development of business cases and charters.
Assist with developing and maintaining project management standards, templates, and tools.
Build and maintain Smartsheet solutions, including dashboards, reports, forms, and surveys, for project tracking and reporting.
Provide project management consulting, training, and mentoring to project teams and staff.
Perform other duties as assigned.