Epic Willow Analyst
About The Position
Epic Willow Analyst needed to maintain and update medication records, formularies, and NDC mappings within the Epic Willow system. This role involves building, testing, and optimizing medication workflows to support safe and efficient ordering, dispensing, and administration. The analyst will collaborate with pharmacists, clinicians, and IT teams to resolve medication-related system issues, ensuring medication data aligns with regulatory, safety, and billing requirements. Additionally, the position supports medication shortage management by updating alternatives, substitutions, and inventory details in Epic, and participates in system upgrades, validation testing, and ongoing optimization projects. The role also includes monitoring medication-related help desk tickets, providing timely troubleshooting and resolution, assisting with order set maintenance and clinical decision support updates, and maintaining documentation for medication build standards, workflows, and change control processes. The company offers a performance-driven environment with clear direction and development opportunities.
Requirements
- Bachelor’s degree or equivalent experience
- Certified Pharmacy Technician (CPhT) with active state licensure
- 3+ years of pharmacy experience in inpatient, outpatient, or specialty settings
- 3+ years of prior experience with Epic Willow or other EHR medication management systems
- 2+ years of understanding of medication terminology, dosing, formulations, and pharmacy workflows
- 1+ years of experience analyzing data, troubleshoot system issues, and apply critical thinking to complex medication builds
- 1+ years of familiarity with regulatory standards such as USP, Joint Commission, and DEA requirements
- Excellent communication skills and ability to collaborate with multidisciplinary teams
- Strong attention to detail and commitment to patient safety and data accuracy
Nice To Haves
- Experience with system testing, validation, or IT change management processes
Responsibilities
- Maintain and update medication records, formularies, and NDC mappings within the Epic Willow system
- Build, test, and optimize medication workflows to support safe and efficient ordering, dispensing, and administration
- Collaborate with pharmacists, clinicians, and IT teams to resolve medication‑related system issues
- Ensure medication data aligns with regulatory, safety, and billing requirements
- Support medication shortage management by updating alternatives, substitutions, and inventory details in Epic
- Participate in system upgrades, validation testing, and ongoing optimization projects
- Monitor medication‑related help desk tickets and provide timely troubleshooting and resolution
- Assist with order set maintenance and clinical decision support updates related to medications
- Maintain documentation for medication build standards, workflows, and change control processes
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
