Epic Training Coordinator, Day Shift, Epic Project
About The Position
Adventist HealthCare seeks an experienced Epic Training Coordinator for its Epic Program Department. The role coordinates training logistics and administrative support for an Epic project, including schedules, enrollment, learner records, materials, training environments, and session-day activities. The coordinator communicates with learners, managers, instructors, and other stakeholders; tracks learner feedback and readiness; and supports Super User Lead onboarding and engagement. The position is full-time, 40 hours per week, with a typical schedule of 8 a.m. to 5 p.m. Monday through Friday on the day shift. It follows the company holiday calendar and is classified as non-exempt under the Fair Labor Standards Act. The listed pay range is $25.63–$35.89.
Requirements
- At least two years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.
- Candidates advancing to the final interview stages must complete a two-part online assessment through Honorlock, Epic’s testing partner.
Nice To Haves
- Associate degree in education, healthcare, business administration, information technology, or a related field; equivalent relevant experience may be considered.
Responsibilities
- Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics in alignment with project timelines and operational needs.
- Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
- Maintain accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepare routine status and completion reports.
- Prepare and maintain training materials, job aids, class rosters, sign-in records, and other documentation; coordinate distribution and version updates with the Training Manager and content owners.
- Coordinate training room, virtual session, equipment, access, and training environment logistics; test setup before sessions and escalate technical or access issues to the appropriate team.
- Support Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
- Collect learner feedback and training readiness information, identify scheduling or participation barriers, and share trends and concerns with the Training Manager.
- Provide day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.
Benefits
- Work-life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free employee parking
- Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on date of hire
- Employer-paid short- and long-term disability
- Employer-paid basic life insurance and AD&D; short-term disability buy-up available
- Paid time off
- Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period
- Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance
- Subsidized childcare at participating childcare centers
- Tuition reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
