Epic Training Coordinator, Day Shift, Epic Project

Adventist HealthCare • Gaithersburg, MD

1d

About The Position

Adventist HealthCare is seeking an experienced Epic Training Coordinator for its Epic Program Department. The role coordinates the administrative and logistical work needed to deliver Epic training in alignment with project timelines and operational needs. It supports learners, instructors, managers, and other stakeholders and helps ensure training records, materials, schedules, and session logistics are organized and current.

The coordinator also supports Super User Lead onboarding and engagement, collects learner feedback and readiness information, and provides day-of-session administrative assistance. Candidates advancing to the final interview stages must complete a two-part online assessment through Honorlock, Epic’s testing partner.

This is a full-time, non-exempt position working 40 hours per week, typically 8 a.m. to 5 p.m. Monday through Friday on the day shift. Holiday requirements follow the company holiday calendar. The listed pay range is $25.63–$35.89.

Requirements

• Minimum of two years of experience in training coordination, education administration, scheduling, healthcare operations, customer service, or related administrative support.

Nice To Haves

• Associate degree in education, healthcare, business administration, information technology, or a related field; equivalent relevant experience may be considered.

Responsibilities

• Coordinate Epic training schedules, class enrollment, learner assignments, roster updates, and calendar logistics in alignment with project timelines and operational needs.
• Communicate training requirements, schedules, preparation instructions, reminders, and updates to learners, managers, instructors, and other stakeholders; respond to routine questions and route issues for resolution.
• Maintain accurate learner records in the Learning Management System and related tracking tools, including registration, attendance, completion, cancellations, and make-up sessions; prepare routine status and completion reports.
• Prepare and maintain training materials, job aids, class rosters, sign-in records, and other documentation; coordinate distribution and version updates with the Training Manager and content owners.
• Coordinate training room, virtual session, equipment, access, and training environment logistics; test setup before sessions and escalate technical or access issues to the appropriate team.
• Support Super User Lead onboarding and engagement activities by coordinating communications, meeting logistics, schedules, training participation, and day-in-the-life activities.
• Collect learner feedback and training readiness information, identify scheduling or participation barriers, and share trends and concerns with the Training Manager.
• Provide day-of-session administrative support to instructors and learners, including check-in, attendance follow-up, and coordination of needed materials or support.

Benefits

• Work-life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free employee parking
• Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on date of hire
• Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up available
• Paid time off
• Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period
• Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance
• Subsidized childcare at participating childcare centers
• Tuition reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree