Epic Technical Analyst- Hybrid- Epic Implementation

East Alabama Hospital • Opelika, AL

8h • Hybrid

About The Position

The Epic Technical Analyst provides cross-application technical support and is responsible for the Epic environment, with responsibility for assigned technical functions such as Data Courier administration, application security coordination, and Epic Bridges interface analysis. This role serves as a key technical resource for design, configuration, implementation, go-live, upgrade integration, testing, maintenance, optimization, and long-term production support activities across assigned Epic applications and integrated third-party systems interfaces. This position combines the responsibilities of an Epic Application Analyst, Application Coordinator, and Bridges Interface Analyst to provide comprehensive functional and technical support across the Epic environment. The Epic Technical Analyst collaborates with Epic representatives, clinical and operational departments, application teams, infrastructure teams, operational stakeholders, vendors, and subject matter experts to analyze business needs, configure and support, translate organizational requirements into reliable technical solutions, and coordinate issue resolution. The role supports application build, workflow design, interface development, system integration, troubleshooting, upgrades, testing, documentation, and validation, and ensures reliable data exchange between Epic and internal or external systems for ongoing optimization. This position supports the migration of application build across Epic environments, security provisioning and user access processes, and the full implementation cycle for assigned interfaces, web services, and industry-standard APIs such as FHIR. The Analyst is expected to troubleshoot technical issues, communicate impact clearly, escalate risks appropriately, and maintain documentation and procedures that support dependable Epic operations.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Information Technology, Engineering, Healthcare Administration, Nursing, Allied Health, Business Administration, or a related field required. An equivalent combination of education and relevant healthcare information technology experience may be considered.
• Three years of progressively responsible experience in healthcare information systems, application support, systems integration, software configuration, or related technical work.
• Experience with application configuration, interface development, workflow analysis, or healthcare integration.
• Epic certification must be obtained and maintained according to organizational requirements.
• Must complete an EPIC assessment as part of the hiring process.
• Must be comfortable working in a fast-paced, project-based environment.
• Flexibility in work hours is required based on project needs.

Nice To Haves

• EPIC certification is mandatory and must be completed within the scope of the project timeline. Will be provided three (3) attempts to pass.

Responsibilities

• Provide cross-application technical support for the Epic environment.
• Administer Data Courier.
• Coordinate application security.
• Perform Epic Bridges interface analysis.
• Serve as a key technical resource for design, configuration, implementation, go-live, upgrade integration, testing, maintenance, optimization, and long-term production support activities across assigned Epic applications and integrated third-party systems interfaces.
• Collaborate with Epic representatives, clinical and operational departments, application teams, infrastructure teams, operational stakeholders, vendors, and subject matter experts.
• Analyze business needs and translate organizational requirements into reliable technical solutions.
• Coordinate issue resolution.
• Support application build, workflow design, interface development, system integration, troubleshooting, upgrades, testing, documentation, and validation.
• Ensure reliable data exchange between Epic and internal or external systems.
• Support the migration of application build across Epic environments.
• Manage security provisioning and user access processes.
• Support the full implementation cycle for assigned interfaces, web services, and industry-standard APIs such as FHIR.
• Troubleshoot technical issues, communicate impact clearly, and escalate risks appropriately.
• Maintain documentation and procedures that support dependable Epic operations.
• Provide on-call coverage for weeknights and weekends after project go-live.
• Manage travel requirements depending on project phase and business needs, including air travel with multi-day visits.

Benefits

• Work hours will generally occur during normal weekday business hours in the Central Time Zone outside of major project events.
• On-call coverage may be required after project go-live.
• ETO may be restricted during major project events and transition-readiness activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level