Epic Sr. Analyst, Radiant

University of Miami•Miami, FL

About The Position

The University of Miami Information Technology & Systems Department is hiring a full-time Epic Sr. Analyst, Radiant. The role initiates implementation, builds, and modifies complex applications and works with stakeholders, end users, and application team members to optimize application configuration, functionality, and access. The analyst serves as a primary support contact for application end users and supports junior staff with daily operations and application issues. The position leads application design, development, implementation, maintenance, testing, workflow documentation, and analysis of the effects of information technology on clinical workflows. The Senior Epic Analyst provides oversight and leadership to Associate Epic Analysts and Epic Analysts. The role collaborates with trainers on documentation and training strategies, and works with stakeholders and the business community to ensure the application meets UHealth’s business and clinical needs. The analyst participates in on-call rotations, committees, and weekly project team meetings; reviews project and issue status with leadership; and stays informed about UHealth policies, procedures, and business operations. Travel to the job site may be required during go-lives, conferences, rounding, and/or senior leadership meetings. The role reports to the Radiant Manager. Evening, night, and weekend work may be necessary.

Requirements

Bachelor’s degree in a relevant field.
Minimum 5 years of experience; healthcare or healthcare-related organization experience is preferred.
Previous operational, project management, and organizational skills.
Epic Radiant Certification required.
Ability to work evenings, nights, and weekends as necessary.
Proficiency in computer software, including Microsoft Office.
Ability to recognize, analyze, and solve a variety of problems.
Ability to communicate effectively in oral and written form.
Ability to lead, motivate, develop, and train others.
Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Nice To Haves

Experience in a healthcare or healthcare-related organization.
Familiarity with radiology workflows and procedures.
Understanding of how the radiology department interacts operationally with other areas, such as ordering physicians, the billing office, and medical records.
Understanding of integrations or interfaces between Radiant, PACS, and speech recognition or dictation systems.

Responsibilities

Collaborate with stakeholders, end users, and application team members to optimize application configuration, function, and access.
Serve as a primary support contact for application end users.
Initiate application design, development, implementation, and maintenance.
Initiate all phases of testing and document workflow design.
Analyze information technology in clinical work processes and validate impacts to workflows.
Identify issues and guide work to resolve them.
Support junior staff in evaluating and resolving service tickets, identifying and implementing application changes, retrieving requested data, and carrying out day-to-day operations.
Collaborate with trainers on application changes and new features to develop documentation and training strategies.
Work with stakeholders, the business community, and end users to ensure the application meets UHealth’s business and clinical needs.
Participate in on-call rotations and support, and attend and participate in applicable committees.
Maintain regular communication with team members, including participating in weekly project team meetings.
Review project and issue status with leadership on an ongoing basis.
Remain knowledgeable about UHealth policies, procedures, and business operations; adhere to University and unit-level policies and procedures and safeguard University assets.
Provide oversight and leadership to Associate Epic Analysts and Epic Analysts on the team.
Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.