Epic Project Manager

Central Health•Austin, TX

About The Position

With direction and support from the Epic Program Manager, the Epic Project Manager manages Epic-related projects and initiatives that support the ongoing success and maintenance of the electronic health record system and integrated third-party vendors. Projects include Epic application and third-party vendor implementations, optimizations, and build and training efforts supporting new Central Health system service lines and locations. The role works closely with Epic Application Analysts, the Epic Training Team, Business Intelligence Teams, system-wide Project Management Offices, and operational and clinical leaders to implement, monitor, and improve Epic-related initiatives. As a member of the Epic Project Management Office, the position follows and optimizes standardized project management approaches, including developing and maintaining schedules, controlling scope, monitoring budgets, identifying and mitigating risks, and serving as a strategic thinking partner within project teams. The Epic Project Manager also coordinates ongoing Epic workgroups responsible for change requests and optimizations, new feature review and prioritization during upgrades, and issue mitigation. The role may participate in additional project or programmatic efforts as needed, with responsibilities performed in a manner consistent with Central Health's mission.

Requirements

  • Bachelor's degree required.
  • With a bachelor's degree, 3 years of Epic and/or IT project management experience required.
  • Alternatively, with a master's degree, 1 year of Epic and/or IT project management experience required.

Responsibilities

  • Manage and coordinate projects by establishing and implementing work plans, leading workgroup activities, and managing day-to-day project operations.
  • Work with project team members and subject matter experts to define project scope, goals, resource requirements, timelines, and deliverables.
  • Monitor and report project progress to stakeholders, identify risks, propose solutions, and escalate issues to leadership as needed.
  • Create, maintain, and update project documentation, including risk registers, change logs, and meeting notes.
  • Maintain organization across projects and promptly escalate changes to timelines, resources, or scope.
  • Develop and maintain knowledge of existing operations and workstreams to improve coordination and efficiency across Epic-related projects.
  • Participate in strategic or operational planning exercises for the Central Health system as needed.
  • Collaborate across functional areas to gather operational requirements, improve processes, and influence operations related to assigned projects.
  • Engage with operations teams to prepare for adoption of Epic optimizations and enhancements.
  • Manage day-to-day Epic workgroup activities, including reviewing change requests, vetting new feature releases, and guiding evaluation of operational considerations and readiness.
  • Serve as a resource and liaison among Epic team members, system-wide PMOs, and clinical and operational team members.
  • Perform other duties as assigned.
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