EPIC ODB Engineer / Architect - Remote

NTT DATA Services • Plano, TX

24d • Remote

About The Position

An Epic Operational Database Engineer or Architect (ODBA) is responsible for the core Epic database infrastructure, which includes Chronicles (Epic’s proprietary hierarchical database) and its integration with other database systems like Clarity and Caboodle. This role is highly technical and foundational, ensuring that Epic’s backend databases are performant, scalable, and stable.

Requirements

• 7–10+ years of experience supporting Epic as an ODBA, DBA, or database architect.
• Epic certifications in Chronicles, ODBA, or related technical modules (e.g., Cache/IRIS).
• Deep expertise with InterSystems Caché/IRIS, including globals, journaling, shadowing, and performance tuning.
• Strong understanding of Epic architecture, including Hyperspace, Interconnect, Web Blob, and ancillary systems.
• Proficiency with Linux/UNIX administration and shell scripting.
• Experience with high‑availability architectures, clustering, SAN/NAS storage, and virtualization.
• Strong analytical and troubleshooting skills for complex, high‑volume clinical systems.

Nice To Haves

• Experience with cloud‑based Epic deployments (Azure, AWS, GCP).
• Familiarity with Kubernetes, containerization, or infrastructure‑as‑code.
• Experience with enterprise monitoring platforms (e.g., Dynatrace, Splunk, Prometheus, Grafana).
• Background in healthcare IT, clinical workflows, or EHR modernization initiatives.
• Experience leading major Epic upgrades, migrations, or performance remediation projects.

Responsibilities

• Design, configure, and maintain Epic’s Chronicles database structures.
• Ensure proper setup of master files, globals, and networked storage to support optimal performance and data integrity.
• Work with Epic’s tools and guidelines to manage data growth and optimize storage layout.
• Continuously monitor the operational database for performance bottlenecks (CPU, I/O, cache hit rates).
• Analyze and optimize global builds, journaling, indexes, and data access patterns.
• Collaborate with Epic TS (Technical Services) and ECSA teams to fine-tune system performance.
• Manage and support Chronicles data refreshes, including copying environments (e.g., PRD to TST/DEV) while ensuring data integrity.
• Participate in and support Epic upgrades and versioning processes from the backend/database side.
• Architect and automate database components of environment buildouts.
• Ensure seamless data flow between Chronicles, Clarity, Caboodle, and third-party systems.
• Support tools like Bridges, Interconnect, Epic, Cloverleaf, and Beaker that depend on efficient and secure database interactions.
• Implement and monitor database backup, restore, and journaling strategies to ensure high availability and disaster recovery readiness.
• Maintain tight control over access permissions, encryption, and HIPAA-compliant data practices.
• Participate in audits and ensure compliance with Epic and regulatory standards.

Benefits

• NTT DATA is committed to accelerating client success and positively impacting society through responsible innovation.
• NTT DATA is one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
• Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
• As a Global Top Employer, we have experts in more than 50 countries.
• We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
• NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.
• NTT DATA is an equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed