Epic Security Coordinator - Remote

UnitedHealth Group•Tampa, FL

11h•$91,700 - $163,700•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Epic certification in Security
4+ years Epic application experience including Epic project experience
Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Nice To Haves

Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
Additional Certification, or proficiency, in either EpicCare Ambulatory or Cadence
Healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility or other support functions in a healthcare organization
Subject Matter Expert (SME) in relevant applications - Active Directory
Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

Responsibilities

Partner with the application and compliance teams to design system-level security architectures, processes, and documentation necessary to assure appropriate access to and security of the sensitive information of the organization
Provision application security levels and user roles
Coordinate security template and role updates following the security change control process
Work with application and compliance teams to design system‐level access
Create and maintains provider records
Understand the Epic software security structures, including user profiles, roles, and security classes
Provision access to third party applications in accordance with system policies and procedures
Design and documents the general functional requirements and detailed technical specifications
Ability to troubleshoot technical issues
Provide technical consultation including configuration
Review, analyze, and evaluate systems needs to develop recommendations for customers
Develop, support and maintain all required system design and build documents and other system documentation
Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
Adhere to organization standards for system configuration and change control
Develop solid relationships with end user communities, customers and business partners
Attend, participate in, and contribute to meetings throughout the facility
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate