Epic - Beaker Analyst - Remote

UnitedHealth GroupEden Prairie, MN
Remote

About The Position

The Optum Insight Epic Beaker team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. We bring together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

  • Active / current Epic proficiencies, accreditation or certification in; Beaker CP OR Beaker AP
  • 3+ years of healthcare experience
  • 3+ years of direct clinical experience
  • 2+ years of Epic Experience
  • Direct client healthcare domain knowledge such as Clinical Lab workflows, and lab draw stations workflows

Nice To Haves

  • Experience with device integration
  • Proficiency with Excel, Visio, PowerPoint and SharePoint
  • Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

Responsibilities

  • Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
  • Provide Epic product function expertise for the design, build, and testing for Beaker module(s)
  • Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
  • Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
  • Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
  • Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
  • Work with trainers to develop and maintain application specific training curriculum and materials
  • Develop strong relationships with operational stakeholders, customers and business partners
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

Benefits

  • a comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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