Epic Application Analyst Beaker Clinical Pathology I-IV

Mount Nittany Health•State College, PA

About The Position

The Application Analyst – Ancillary (Beaker Clinical Pathology) serves as the primary support contact for end-users of Epic software specializing in Beaker Clinical Pathology. This role involves identifying and troubleshooting issues that arise within the application area, as well as those affecting other application teams, and working collaboratively to resolve them. The analyst will guide workflow design, build and test the system, and address technical issues related to Epic software. They will also handle the implementation of system changes based on user requests, acting as a liaison between end users' workflow needs and the Epic implementation team. Regular communication with Epic representatives is key, including participation in weekly project meetings. The analyst works closely with the organization's business community and end-users to ensure the system aligns with business needs, project deliverables, and timelines. By attending site visits and integrated sessions, the analyst develops a deep understanding of operational requirements and sets the direction for workflow development. This role includes troubleshooting, providing training to end-users, and maintaining regular status updates with leadership on project progress, deliverables, and concerns.

Requirements

Bachelor’s degree in Information Technology or equivalent combination of education and experience.
Familiarity with lab workflows, regulatory requirements, integration points, and patient experiences.
EHR Configuration and Build Experience.
2-4 years of experience in the analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications, with a strong understanding of healthcare workflows related to electronic medical record systems.
Knowledge of system development methodology and principles of project management.
Ability to analyze and solve problems.
Technical knowledge and understanding of clinical systems.
Ability to communicate effectively with staff.
Ability to set priorities and manage time effectively.

Responsibilities

Serve as the primary support contact for end-users of Epic software specializing in Beaker Clinical Pathology.
Identify and troubleshoot issues within the application area and those affecting other application teams.
Guide workflow design, build, and test the system.
Address technical issues related to Epic software.
Handle the implementation of system changes based on user requests.
Act as a liaison between end users' workflow needs and the Epic implementation team.
Communicate regularly with Epic representatives and participate in weekly project meetings.
Work closely with the organization's business community and end-users to ensure the system aligns with business needs, project deliverables, and timelines.
Attend site visits and integrated sessions to develop a deep understanding of operational requirements and set the direction for workflow development.
Provide training to end-users.
Maintain regular status updates with leadership on project progress, deliverables, and concerns.