About The Position

The Epic Certified ClinDoc Application Analyst II is responsible for configuring, testing, implementing, and supporting the clinical, financial, or administrative Epic modules within their area of support. This role oversees practices and processes to ensure the integrity, safety, and availability of all data and applications as part of the organization’s systems. The analyst is responsible for planning and system development, project management, and application administration. They collaborate with key stakeholders, end users, and other members of the business teams to optimize system configuration, function, and access, and facilitate team discussions and task completion that require multiple resources. A strong understanding of the organization’s policies, procedures, and business operations is essential. The analyst evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems, and optimization opportunities, participating in their timely resolution. They independently resolve the most complex, multi-function application errors and other system issues. The primary responsibility includes the build and maintenance of various system dictionaries, profiles, tables, and other configuration points. The analyst identifies system enhancement requests and works with the team to implement them as applicable, independently managing the full lifecycle of medium to large optimizations and coordinating with the vendor as appropriate. The role involves testing the system, including configurations, customizations, and new releases, prior to production implementation. They work with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. The analyst leads or facilitates system design, validation, or remediation sessions. An advanced understanding of how the assigned application impacts other systems is required, and they work with integration teams to resolve complex data integration issues. The analyst leads large projects and functions as a subject matter expert on complex, cross-functional projects, providing guidance to level I and II analysts. The position performs the above functions with minimal oversight and undertakes other duties as assigned.

Requirements

  • Epic Certified ClinDoc Application Analyst II
  • Knowledgeable about the organization’s policies, procedures, and business operations.
  • Advanced understanding of how assigned application impacts other systems.
  • Subject matter expert on complex, cross-functional projects.
  • Ability to perform functions with minimal oversight.

Responsibilities

  • Configuring, testing, implementing, and supporting clinical, financial, or administrative Epic modules.
  • Overseeing practices and processes to ensure integrity, safety, and availability of data and applications.
  • Planning and system development, project management, and application administration.
  • Collaborating with key stakeholders, end users, and business teams to optimize system configuration, function, and access.
  • Facilitating team discussions and completion of tasks requiring multiple resources.
  • Evaluating problem tickets, service requests, system change requests, data retrieval requests, system performance issues, and optimization opportunities.
  • Independently resolving complex application errors and system issues.
  • Building and maintaining system dictionaries, profiles, tables, and configuration points.
  • Identifying system enhancement requests and implementing them.
  • Managing the full lifecycle of medium to large optimizations.
  • Coordinating with vendors.
  • Testing system configurations, customizations, and new releases.
  • Assisting end-users with system report design and testing.
  • Communicating system changes to end users and staff.
  • Leading or facilitating system design, validation, or remediation sessions.
  • Understanding application impact on other systems and working with integration teams to resolve data integration issues.
  • Leading large projects and acting as a subject matter expert.
  • Providing guidance to level I and II analysts.
  • Performing functions with minimal oversight.
  • Performing other duties as assigned.
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