EPIC ClinDoc Analyst - Remote

UnitedHealth Group • Walnut Creek, CA

12h • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum is seeking an experienced Epic ClinDoc Analyst to join our Information Technology team. In this role, you will support, maintain, and optimize Epic ClinDoc functionality to enable efficient, compliant, and high quality clinical workflows. You will partner closely with clinical stakeholders, IT teams, and project managers to deliver stable and effective Epic solutions. You’ll enjoy the flexibility to work remotely from anywhere within the United States while taking on meaningful technical and clinical challenges. For employees located in the Minneapolis, MN or Washington, D.C. areas, in office work is required a minimum of four days per week.

Requirements

• Epic ClinDoc Certification
• 2+ years of customer facing experience in a healthcare environment
• 2+ years of experience supporting Epic EHR systems
• 2+ years of hands on experience working with Epic ClinDoc
• Solid understanding of clinical workflows
• Proven ability and willingness to work Pacific Time hours (8:00 AM – 5:00 PM)

Nice To Haves

• Additional Epic certifications (e.g., Ambulatory, Inpatient Orders, ASAP)
• Experience supporting Epic implementations, upgrades, or optimization initiatives
• Proven solid analytical, problem solving, and communication skills

Responsibilities

• Build, configure, and support Epic ClinDoc to align with clinical and operational workflows
• Partner with clinicians and IT stakeholders to gather requirements and optimize system functionality
• Support integration and interoperability with other Epic applications
• Troubleshoot system issues, perform ongoing maintenance, and provide end user support
• Participate in Epic implementations, upgrades, testing, and validation activities
• Develop and maintain system documentation, workflows, and training materials
• Ensure Epic build and workflows meet regulatory and compliance standards
• Collaborate with project managers to deliver Epic initiatives on time and within scope

Benefits

• Opportunities for ongoing Epic training and certification
• A collaborative environment that values both technical expertise and clinical partnership
• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed