Epic Beacon Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

3h•$72,800 - $130,000•Remote

About The Position

Optum EHR services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our EHR services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Active / current Epic certification in Beacon
3+ years of healthcare experience
2+ years Epic build experience
Direct client healthcare domain knowledge such as provider oncology workflows, therapy and treatment plans, nursing oncology infusion workflows including medication administration and clinical documentation
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic’s suite of EMR applications
Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations

Nice To Haves

5+ years of direct client experience
Experience in radiation oncology build
Proficiency with Excel, PowerPoint and SharePoint
Ability to demonstrate and have a history of team coordination (informal or formal), cross-team communication and project management skills

Responsibilities

Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to EpicCare Inpatient
Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers
Develop, support and maintain all required system design and build documents and other system documentation
Perform daily monitoring of applications in production use
Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare oncology workflows
Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required
Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
Work with trainers to develop and maintain application specific training curriculum and materials
Translate business requirements into functional specifications and manage changes to specifications. Prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
Develop solid relationships with end user communities, customers and business partners