Epic Beacon Analyst

Virtelligence•Richmond, VA

About The Position

The Applications Analyst – Senior is responsible for the implementation, optimization, and maintenance of the organization’s IT resources. This role solves complex technical problems, analyzes multiple factors, and collaborates with stakeholders to design, configure, and support information systems to ensure smooth operations.

Requirements

Associate’s degree or equivalent combination of education and experience
At least one Epic application certification
Pass certification exams within 3 attempts
Complete Epic certification within 90 days of training
Maintain active Epic certification
Minimum 5 years of related experience
At least 3 years of direct IT application experience
Expert understanding of the System Development Life Cycle (SDLC)
Strong application development experience
Advanced knowledge of technical principles across multiple disciplines
Ability to develop new methods and procedures using technical expertise
Understanding of workflows and systems in at least three business or clinical areas
Expertise in application build, monitoring, and troubleshooting tools
Strong skills in analysis, design, training, and implementation planning
Knowledge of external system integrations and interfaces
Ability to coordinate cross-functional design and development efforts
Capability to work independently with strategic, long-term focus

Nice To Haves

Bachelor’s degree in business, clinical field, health informatics, or computer science
Certification in relevant Epic module(s) as required
Experience with electronic health record (EHR) systems (training, build, or support)

Responsibilities

Provide solutions to highly complex technical problems requiring creativity, ingenuity, and in-depth analysis.
Lead teams and/or projects, coordinate activities, track progress, and contribute to performance evaluation.
Develop team competencies and create documentation materials.
Ensure completion of impact assessment documentation.
Recommend repeatable, low-impact implementation strategies.
Troubleshoot application issues, submit vendor service requests, and follow complex correction processes.
Act as the primary IT liaison with departments/committees and coordinate prioritized requests.
Research emerging technologies and present findings to management.
Prioritize work within area of specialization and report status regularly.
Advise end-users and oversight groups on feasibility and effort of system changes.
Participate in application special interest groups and workshops.
Mentor or precept team members when appropriate.
Support diversity, equity, and inclusion initiatives across the organization.
Perform additional duties or special projects as assigned.