Epic Orders Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

10h•$91,700 - $163,700•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. Optum is seeking an experienced Epic Orders Analyst to join our Information Technology team. In this role, you will support, maintain, and optimize Epic ClinDoc functionality to enable efficient, compliant, and high quality clinical workflows. You will partner closely with clinical stakeholders, IT teams, and project managers to deliver stable and effective Epic solutions. At Optum, we are committed to advancing patient care through innovation, collaboration, and technology. As part of our IT team, you’ll play a critical role in ensuring clinicians have the tools they need to deliver high quality care. We offer: Opportunities for ongoing Epic training and certification A collaborative environment that values both technical expertise and clinical partnership You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Epic Orders Certification
2+ years of customer facing experience in a healthcare environment
2+ years of experience supporting Epic EHR systems
2+ years of hands on experience working with Epic Orders
Experience with building, configuring, and supporting in Epic Orders
Ability and willingness to work Central Time hours (8:00 AM – 5:00 PM)
Proven solid understanding of clinical workflows

Nice To Haves

Additional Epic certifications (e.g., Ambulatory, Inpatient Orders, ASAP)
Solid analytical, problem solving, and communication skills
Experience supporting Epic implementations, upgrades, or optimization initiatives

Responsibilities

Build, configure, and support Epic Orders to align with clinical and operational workflows
Partner with clinicians and IT stakeholders to gather requirements and optimize system functionality
Support integration and interoperability with other Epic applications
Troubleshoot system issues, perform ongoing maintenance, and provide end user support
Participate in Epic implementations, upgrades, testing, and validation activities
Develop and maintain system documentation, workflows, and training materials
Ensure Epic build and workflows meet regulatory and compliance standards
Collaborate with project managers to deliver Epic initiatives on time and within scope