Epic Orders Application Analyst - Senior

Intermountain Health • Dayton, OH

2d • $40 - $62 • Remote

About The Position

This position is responsible for complex level work supporting Epic Inpatient Orders through planning, designing, implementing, maintaining, and providing ongoing optimization and support. This is a remote position with the possibility of travel. We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Rhode Island, Vermont, and Washington. The Epic Inpatient Orders Application Analyst Senior is responsible for providing analysis, design, configuration, testing, implementation, and support (technical and functional) of administrative, financial, or clinical information systems. This role encompasses full knowledge required within the configuration, installation, design, testing, implementation, and maintenance of administrative, financial, or clinical information systems. Typically designs and develops approaches that are implemented by others. Can function with minimal oversight and direction. Provides technical guidance to peers.

Requirements

• Senior-level professional experience in all aspects of healthcare related information systems.
• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
• Possesses in-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Skilled in assessing needs and determining through documentation what the best approach might be
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, correspondence, and process documents
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
• Demonstrates knowledge of project management and control
• Operate computers and other IT equipment requiring the ability to move finger and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work
• Will be required to certify on one or more Epic applications and maintain certification

Nice To Haves

• Epic Inpatient Orders certification
• At least 2 years Epic build experience
• Knowledge in: SmartSets, OrderSets, and Panels
• Provider workflows
• Preference lists
• Order Composer Config
• Workflow Engine Rule, OTx, and Second Sign Rule
• Interfacing, such as Bridges

Responsibilities

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.).
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
• Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for mid-size projects and span cross functional areas.
• Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed.
• Ensure effective handoff from demand intake through DTS governance processes to project management.
• Responsible for quality review of team projects.
• Mentors and identifies training opportunities for teams.
• Collaboratively works with peers, internal and external stakeholders, and vendors to develop best practice and standards for all technical duties of the department.
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develop and understands business reporting needs for end users.
• Participates in on-call and command center responsibilities.
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project, and department meetings to increase awareness and information flow.
• Assists to creation, forecasting issues, maintenance, adjustment and justification of project and/or team budget process, concepts, approvals.
• Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups.
• Ensure that resources are available to work on priorities and align to appropriate strategies.
• Participate in vendor or industry user groups, community discussions, and/or Industry CAB sessions.
• Manage the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable).
• Attend and/or facilitate workgroup meetings, subcommittee meetings and/or hospital leadership meetings.
• Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Provide detailed information regarding new projects to empower leaders to appropriately approve or decline work that is not critical or supports strategy.

Benefits

• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior