Epic Beaker Analyst

Vitruvian Health • Dalton, GA

19h

About The Position

The Epic Beaker Analyst supports the mission of the facility by configuring, supporting, and optimizing applications within the Epic electronic health record (EHR) software. Serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications. Demonstrates solid analyst skills, advanced technical/ maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement. Must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.

Requirements

• Bachelor’s degree in Information Technology, Health Administration, Business Administration, Health Sciences or related field of study.
• Credentials or certification in clinical practice or health information technologies are required.
• Epic Certification is required (may hire into position without certification, but must attain certification within first 45 days of Vitruvian Health-sponsored Epic training to continue employment).
• Two (2+) years within a progressive information technology organization.
• One (1+) year of Hospital/Health Care organizational experience.
• Five years analytical and/or technical experience in a Clinical/Anatomic Pathology setting, Laboratory Information Systems, or IT healthcare field.

Nice To Haves

• Epic Beaker Certification preferred.
• Prior analyst or end-user experience working with laboratory systems.
• Work history/knowledge of hospital laboratory workflows.
• Work history in healthcare is preferred.
• In-depth knowledge and experience.
• Deep conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
• Understands workflows and makes thoughtful recommendations on the fly.
• Creates unique solutions based on experiences and knowledge of other's build/configure and workflows.
• Incorporates future software direction into recommendations.
• Demonstrated ability to collaborate effectively with others, gain trust and build/configure strong relationships.
• Flexibility and adaptability with respect to changing end user business needs.
• Ability to logically examine and interpret information from different sources to determine a problem's cause and develop a course of action to resolve the problem and prevent its recurrence.
• Ability to bring effective solutions to complex customer problems.
• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• Willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity.
• Highly motivated, detail and service oriented individual that enjoys working with others in a team.
• Ability to accurately set priorities, work effectively with minimal direction in a job environment involving creative leadership.
• Possessing written and verbal communication skills, problem solving, organizational and technical skills which include PC familiarization.
• Technical and functional understanding of hospital, clinic, and related information systems that will allow credibility in the eyes of Vitruvian Health (VH) management, end users, other Informatics Team members, consultants and vendors.
• Computer skill set and/or enhanced specialty area workflow knowledge that encompasses intrinsic troubleshooting knowledge and operation optimization strategies.
• Familiar with a variety of the field's code sets, concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• May lead and direct the work of others.
• A wide degree of creativity and latitude is expected while enforcing established standards.
• May provide consultation on complex projects, and is considered to be a top level contributor/specialist that can make it happen.
• Working knowledge of processes performed by the specific areas in health information served, administrative, operational and technical skills necessary to properly identify, justify and fulfill departmental automation requirements.
• Ability to work with and utilize to the best advantage the VH representatives of various vendors and consultants.
• A mature individual with a strong sense of customer service, organization, optimization, and continuous improvement.

Responsibilities

• Configuring, supporting, and optimizing applications within the Epic electronic health record (EHR) software.
• Serving as a liaison between system end-users, operational leaders, additional support resources, and vendors.
• Designing, building, and optimizing assigned applications in a timely and high-quality manner.
• Facilitating assessment of current practice and translation of end user needs into optimal configuration and build of clinical applications.
• Providing advanced support of clinical application use, enhancement, and process improvement.
• Analyzing business issues/requirements and workflows and applying application knowledge to meet operational and organizational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level