System Analyst Epic Beaker

Mount Sinai Medical Center of Florida•Miami Beach, FL

About The Position

Mount Sinai Medical Center is seeking a certified Epic Beaker System Analyst with expertise in Beaker Clinical Pathology (CP), strong working knowledge of laboratory information systems, and familiarity with clinical workflows. The analyst leads the design, build, testing, upgrades, and optimization of Epic Beaker applications to support compliant, accurate, and reliable laboratory operations. The role uses expertise in Beaker, Data Innovations, and related Epic tools to support complex laboratory workflows, reporting, downtime processes, and system integrations. The analyst partners with vendors and clinical stakeholders to deliver scalable solutions aligned with operational and regulatory requirements. The position leads or supports application projects and module-level work, analyzes requirements and workflows, resolves complex user issues, and helps ensure systems remain current and operationally effective. It also contributes to application planning, data management, process improvement, user support and training, testing, upgrades, and optimization. The analyst is expected to maintain advanced knowledge of assigned applications and workflows, take ownership of service issues, and communicate reliably with customers and stakeholders.

Requirements

Bachelor’s degree required.
Beaker Clinical Pathology (CP) certification required.
Data Innovations certification or prior work experience required.
At least 3 years of Beaker build experience.
At least 1 year of clinical laboratory experience.
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

Nice To Haves

Master’s degree preferred.
Beaker Anatomic Pathology (AP) certification preferred.
Content Management Badge (also known as Data Courier experience) preferred.
Cogito certification preferred.
Order Transmittal certification preferred.
Haemonetics Blood Bank experience preferred.

Responsibilities

Lead design, build, and testing for small- to medium-sized application projects, including Epic upgrades, new functionality adoption, and enhancements to integrated workflows.
Provide Epic product expertise for the design, build, and testing of assigned modules, including Beaker.
Analyze complex application work, including system capabilities, program intent, output requirements, input data, reporting structures, and data controls.
Maintain assigned applications in partnership with technical experts, vendors, and technology teams, addressing functional and operational issues.
Test and troubleshoot existing and proposed systems to resolve and anticipate application issues.
Contribute to application development and deployment planning and identify opportunities for improvement.
Resolve end-user application inquiries and problems, consulting vendors when needed.
Lead data management and process-improvement activities for assigned applications.
Contribute to system design and upgrades, and guide vendors on patches and upgrades needed to maintain reliable functionality.
Analyze end-user requirements and resolve complex requests and issues; participate in end-user support and training, business-process analysis, and reporting support.
Manage application projects or serve as project lead for modules or systems requiring substantial subject-matter expertise or certification.
Maintain advanced knowledge of operational workflows supported by business or clinical applications.
Take ownership of service issues, ensure accurate communications and deliverables, meet committed timelines, support service recovery, and communicate consistently with customers.
Independently perform workflow analysis and design with input and guidance from operational leadership.
Participate in system testing by executing scripts.
Perform system activities related to upgrades and optimization with vendor assistance.
Participate in departmental and customer team meetings, prepare and present meeting content, and support the team as a resource.
Maintain current application knowledge for assigned applications and process areas.
Participate in testing downtime processes.
Provide input into the development of user training content.