Epic Beaker Analyst

Vitruvian Health • Dalton, GA

59d

About The Position

The Epic Beaker Analyst supports the facility’s mission by configuring, supporting, and optimizing applications in the Epic electronic health record. The analyst serves as a liaison among end users, operational leaders, support resources, and vendors to design, build, and optimize assigned applications in a timely, high-quality manner. The role assesses current practices and translates user needs into effective clinical application configuration and build.

The analyst applies technical and maintenance skills, clinical knowledge, and analytical ability to support application use, enhancements, and process improvement. The role analyzes business requirements and workflows and applies application expertise to meet operational and organizational needs. The position may consult on complex projects and may lead or direct others’ work.

Requirements

• Bachelor’s degree in Information Technology, Health Administration, Business Administration, Health Sciences, or a related field.
• Credentials or certification in clinical practice or health information technologies are required.
• Epic Certification is required; candidates hired without certification must attain it within the first 45 days of Vitruvian Health-sponsored Epic training to continue employment.
• At least 2 years of experience within a progressive information technology organization.
• At least 1 year of hospital or healthcare organizational experience.
• Five years of analytical and/or technical experience in a Clinical/Anatomic Pathology setting, Laboratory Information Systems, or an IT healthcare field.
• In-depth knowledge and experience in the discipline, with basic knowledge of related disciplines.
• Ability to understand workflows, make recommendations, and develop solutions informed by experience and knowledge of others’ build, configuration, and workflows.
• Ability to collaborate effectively, build trust and relationships, and adapt to changing end-user business needs.
• Strong problem-solving, written and verbal communication, organizational, technical, and customer-service skills.
• Ability to set priorities accurately, work effectively with minimal direction, persevere under pressure, and put forth extra effort when required.
• PC familiarity and technical and functional understanding of hospital, clinic, and related information systems.
• Ability to troubleshoot and optimize system operation and workflows.
• Working knowledge of processes in the health information areas served and the administrative, operational, and technical skills needed to identify, justify, and fulfill departmental automation requirements.
• Ability to work effectively with vendors, consultants, end users, management, and Informatics team members.

Nice To Haves

• Epic Beaker Certification.
• Prior analyst or end-user experience working with laboratory systems.
• Work history or knowledge of hospital laboratory workflows.
• Work history in healthcare.

Responsibilities

• Configure, support, and optimize assigned applications within the Epic electronic health record.
• Serve as a liaison between end users, operational leaders, support resources, and vendors.
• Design, build, and optimize assigned applications in a timely and high-quality manner.
• Assess current practices and translate end-user needs into clinical application configuration and build.
• Provide advanced support for clinical application use, enhancements, and process improvement.
• Analyze business issues, requirements, and workflows and apply application knowledge to operational and organizational needs.
• Develop recommendations and solutions for complex customer problems, including actions to resolve problems and prevent recurrence.
• Incorporate future software direction into recommendations and uphold established standards.
• Provide consultation on complex projects and, as needed, lead and direct the work of others.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior