EPIC Applications Analyst III - Beaker

INTEGRIS Health•OK, OK

13h

About The Position

The Epic Application Analyst Level 3 is responsible for implementing, maintaining, and supporting clinical applications used within the healthcare organization. The role works closely with clinical end-users, IT staff, and vendors to optimize application usability and efficiency and to meet the needs of clinicians and patients. The analyst facilitates clinical application analysts in configuring and maintaining systems, leads testing and validation, monitors and troubleshoots application issues, and maintains documentation. The role also works with operational and medical staff leaders on strategic initiatives, participates throughout the system development life cycle, leads facility clinical and business systems teams in IT activities, and provides project management for small and medium initiatives. The position includes facilitating and mentoring team members.

Requirements

Bachelor’s degree with 3 years of experience, or an associate degree with 5 years of experience, or 7 years of healthcare or IT experience.
Basic understanding of healthcare workflows and terminology.
Epic certification is required; examples include EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic applications.
Knowledge of clinical workflows and processes, and experience implementing and supporting clinical software applications.
Excellent analytical and problem-solving skills, including the ability to troubleshoot and resolve technical issues.
Strong interpersonal skills and ability to communicate technical information to clinical staff and other stakeholders.
Experience using verbal and written communication with a variety of audiences through a range of modalities.
Occasional travel may be required.

Nice To Haves

Experience in project management and change management in a healthcare setting.
Working knowledge of IT solutions and interfacing.

Responsibilities

Facilitate the clinical application analyst team in implementing, configuring, and maintaining clinical applications, including EHRs, clinical decision support systems, and other clinical software.
Collaborate with clinical end-users, IT staff, and vendors to identify technology opportunities to improve clinical workflows and processes.
Lead system testing and validation to ensure applications meet regulatory requirements and user needs.
Monitor and troubleshoot clinical application issues and provide timely resolutions to minimize effects on patient care and clinician productivity.
Maintain awareness of upcoming development, offerings, and solutions in the EHR system and other clinical applications.
Maintain accurate, up-to-date documentation of system configurations, changes, and troubleshooting procedures, ensuring it is accessible to support staff and end-users.
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
Participate in all phases of the system development life cycle, including developing use cases and evaluating software solutions.
Lead and facilitate the facility’s core clinical and business systems team on IT activities.
Prioritize work based on organizational strategies, budget, Epic requirements, goals, and the business value of projects and tasks.
Facilitate and mentor other team members.
Organize and provide project management functions for small and medium project initiatives.
Mentor team members in collaboration with clinical and business end-users.