EPIC Applications Analyst II - Cupid

INTEGRIS Health•OK, OK

12h

About The Position

The Epic Applications Analyst II is responsible for implementing, configuring, maintaining, and supporting Epic and other clinical applications used within the healthcare organization. The role works closely with clinical end-users, IT staff, vendors, and operational and medical staff leaders to improve clinical workflows, support strategic initiatives, and ensure applications meet clinician and patient needs. The analyst participates in system testing, validation, upgrades, enhancements, and all phases of the system development life cycle. The role also monitors and troubleshoots application issues, maintains accessible and current system documentation, keeps up to date with Epic and other clinical application solutions, and participates in rounding with clinical and business end-users. Occasional travel may be required.

Requirements

Bachelor's degree with 1 year of experience, or an associate degree with 2 years of experience, or 3 years of healthcare or IT experience.
Basic understanding of healthcare workflows and terminology.
Epic certification is required; relevant certifications may include EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic applications.
Knowledge of clinical workflows and processes, and experience implementing and supporting clinical software applications.
Excellent analytical and problem-solving skills, including the ability to troubleshoot and resolve technical issues.
Strong interpersonal skills and the ability to communicate technical information to clinical staff and other stakeholders.
Previous experience using verbal and written communication with varied audiences and through a range of modalities.
Occasional travel may be required.

Nice To Haves

Working knowledge of IT solutions and interfacing.

Responsibilities

Implement, configure, and maintain Epic and other clinical applications, including electronic health records, clinical decision support systems, and other clinical software.
Collaborate with clinical end-users, IT staff, and vendors to identify opportunities to improve clinical workflows and processes through technology.
Participate in system testing and validation to ensure applications meet regulatory requirements and user needs.
Maintain accurate, up-to-date documentation of system configurations, changes, and troubleshooting procedures, and ensure it is accessible to support staff and end-users.
Participate in testing and validation for Epic software upgrades and enhancements, ensuring changes do not negatively affect clinical workflows or patient care.
Monitor and troubleshoot clinical application issues and provide timely resolution to minimize effects on patient care and clinician productivity.
Keep up to date with solutions in the Epic system and other clinical applications.
Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
Participate in all phases of the system development life cycle, including developing use cases and evaluating software solutions.
Participate in rounding with clinical and business end-users.