Epic Application Coord - Radiant/Cupid

Piedmont Healthcare Inc.•Atlanta, GA

About The Position

The Epic Application Coordinator is responsible for designing, building, testing, validating, and providing ongoing support for clinical and/or revenue cycle applications. The coordinator obtains the appropriate Epic certification, maintains in-depth knowledge of software functionality, and learns the clinical or revenue cycle workflows to be implemented in the system. The role periodically provides on-call, 24/7 Tier III support for Epic applications and implements Epic configuration changes approved by the appropriate committee. In collaboration with clinical and financial department representatives, the coordinator designs future-state workflows and builds system functionality to support them. The role works across interdisciplinary workgroups and represents the Information Services team, establishing and maintaining business relationships with Piedmont coworkers, physicians, and other users of the Epic application suite.

Requirements

  • Bachelor’s degree or current clinical licensure in nursing, radiology, pharmacy, respiratory care, or a related field; alternatively, four years of experience in business administration, information technology or science, healthcare, or a related field.
  • Three years of healthcare or IT experience, including one year of EMR application experience; alternatively, for candidates qualifying through the stated in-lieu-of-degree or clinical-licensure pathway, seven years of healthcare or IT experience, including one year of EMR application experience.
  • Current Epic certification or active Epic proficiency achieved with a score of 90.

Nice To Haves

  • One year of experience working directly with Epic applications in a clinical or Information Services field relevant to the position.

Responsibilities

  • Design, build, test, validate, and provide ongoing support for clinical and/or revenue cycle applications.
  • Obtain the appropriate Epic certification and maintain in-depth knowledge of Epic software functionality and relevant workflows.
  • Provide periodic on-call, 24/7 Tier III support for Epic clinical and/or revenue cycle applications.
  • Implement Epic configuration changes approved by the appropriate committee.
  • Collaborate with clinical and financial department representatives to design future-state workflows and build supporting system functionality.
  • Work with interdisciplinary workgroups to accomplish application and workflow goals.
  • Establish and maintain business relationships with Piedmont coworkers, physicians, and other Epic application users.
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