The Epic Application Coordinator is responsible for designing, building, testing, validating, and providing ongoing support for clinical and/or revenue cycle applications. The coordinator obtains the appropriate Epic certification, maintains in-depth knowledge of software functionality, and learns the clinical or revenue cycle workflows to be implemented in the system. The role periodically provides on-call, 24/7 Tier III support for Epic applications and implements Epic configuration changes approved by the appropriate committee. In collaboration with clinical and financial department representatives, the coordinator designs future-state workflows and builds system functionality to support them. The role works across interdisciplinary workgroups and represents the Information Services team, establishing and maintaining business relationships with Piedmont coworkers, physicians, and other users of the Epic application suite.
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Job Type
Full-time
Career Level
Mid Level