Epic Application Analyst - Cupid

Saint Francis Health System•Remote - OK, OK

65d•Remote

About The Position

The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications. This role involves obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. The analyst will participate in future state workflow review and development, completing the system build necessary to support these new workflows. They will work collaboratively in workgroups and across interdisciplinary teams, identifying system optimization and enhancements. Collaboration with vendors, other technology and project team members, and end-users is crucial for designing and implementing effective solutions. The role requires researching issues and using independent analysis and judgment to produce solution options for complex matters, including alternative solutions when necessary to address system limitations. The analyst will continually identify opportunities for functional improvement in applications and provide tier-2 support for application incidents reported through the help desk. Maintaining up-to-date documentation and implementing changes using documented processes compliant with departmental policies and procedures are key responsibilities. The position also requires promoting the Mission, Vision, and Values of the Health System and practicing a high level of customer service.

Requirements

High school diploma or GED.
Ability to complete Epic certification and maintain certification in assigned application module(s).
One year of related experience.
Basic computer skills.
Ability to work independently and within a team across multiple disciplines.
Ability to establish and meet work schedules within limited time frames and under tight deadlines.
Analytical ability to solve both business and technical problems.
Excellent interpersonal and communication skills.

Nice To Haves

Bachelor's degree strongly preferred.
Obtain and maintain Epic certification in assigned application module(s).
Current internal/external Epic operational experience strongly preferred.
Epic Cupid certification and/or Cardiology clinical experience.

Responsibilities

System design, build, testing, validation, and ongoing support of assigned applications.
Obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.
Participating in future state workflow review and development and completing the system build necessary to support these new workflows.
Working collaboratively in workgroups and across interdisciplinary teams.
Identifying system optimization and enhancements and collaborating with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
Researching issues and using independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.
Continually identifying opportunities for functional improvement in applications.
Providing tier-2 support of application incidents reported through the help desk.
Maintaining up to date documentation.
Implementing changes using documented processes that are compliant with departmental policies and procedures.
Promoting the Mission, Vision, and Values of the Health System and practicing a high level of customer service in all aspects of job duties.