EPIC App Coord - Healthy Planet

Piedmont Healthcare Inc.•Atlanta, GA

About The Position

The Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. The role requires obtaining the appropriate Epic certification, maintaining in-depth knowledge of software functionality, and learning the clinical or revenue cycle workflows implemented in the system. The coordinator periodically provides on-call, 24/7 tier III support for Epic applications and implements configuration changes approved by the appropriate committee. In collaboration with clinical or financial department representatives and other Application Coordinators, the role designs future-state workflows and builds the system to support them. The Application Coordinator works across interdisciplinary workgroups and represents Information Services, establishing and maintaining business relationships with Piedmont colleagues, physicians, and other users of the Epic application suite.

Requirements

Bachelor's degree or current clinical licensure in nursing, radiology, pharmacy, respiratory, or a related field; alternatively, four years of experience in business administration, information technology or science, healthcare, or a related field.
Three years of healthcare or IT experience, including one year of EMR application experience. If lacking a degree or clinical licensure, seven years of total experience is required.
Current Epic certification or active Epic proficiency achieved with a score of 90.

Nice To Haves

One year working directly with Epic applications in a clinical or Information Services field relevant to the position.

Responsibilities

Design, build, test, validate, and provide ongoing support for clinical and/or revenue cycle applications.
Obtain the appropriate Epic certification and maintain in-depth knowledge of software functionality and relevant workflows.
Provide periodic 24/7 on-call tier III support for Epic applications.
Implement Epic system configuration changes approved by the appropriate committee.
Collaborate with clinical or financial department representatives and other Application Coordinators to design future-state workflows and configure the system to support them.
Work across interdisciplinary workgroups to achieve implementation goals as a team.
Represent Information Services and establish and maintain business relationships with colleagues, physicians, and other users of the Epic application suite.