EPIC Analyst (Inpatient) | 40 hours a week | Informatics

Southeast Iowa Regional Medical Center•West Burlington, IA

About The Position

The EPIC Analyst focuses on EpicCare Inpatient applications for Behavioral Health, Long-term Care, and Rehabilitation Services. The position configures, modifies, tests, and maintains Epic and other clinical applications. It builds collaborative relationships with hospital leadership, clinical department users, and corporate departments to support system use and acceptance. The analyst handles complex configuration tasks and advanced issues, and helps ensure application availability and performance. Responsibilities also include designing, verifying, documenting, and refactoring software configurations; investigating application issues; creating and executing test plans; evaluating design options; and ensuring incidents are handled according to procedures. The analyst works with clinicians and other stakeholders to align Epic features with clinical workflows, gather requirements, configure templates and order sets, and improve system efficiency. The role supports system performance, upgrades, maintenance, troubleshooting, regulatory compliance, data privacy, user access control, and audit logging. It also tests system changes, trains users, supports accurate and accessible data, and develops reports on clinical outcomes, performance, and quality of care. The job may be performed at the West Burlington, Fort Madison, or Mt. Pleasant campus. Hybrid options may be possible in the future. Applicants must complete an EPIC Assessment for their application to be considered. Epic certification in at least one module is required, or the employee must be able to obtain certification within six months of hire.

Requirements

Epic certification in at least one module, or ability to obtain certification within six months of hire.

Nice To Haves

Bachelor’s degree in Arts/Sciences (BA/BS) in a related field.
1–3 years of experience in clinical, operational, or financial workflows relevant to the supported module.
1–3 years of experience in healthcare IT or clinical operations.

Responsibilities

Analyze and optimize clinical workflows by aligning Epic EHR features with clinical processes and working with clinicians to improve efficiency.
Gather requirements and feedback from physicians, nurses, IT staff, and other stakeholders.
Configure and customize Epic to support clinical workflows, including setting up templates and order sets.
Monitor system performance, manage upgrades, maintain and update the system, and troubleshoot technical issues.
Provide technical support for Epic EHR issues, collaborating with IT teams when needed.
Enforce security protocols and monitor data privacy, user access controls, and audit logging to support healthcare regulatory compliance.
Participate in continuous improvement initiatives and recommend and implement Epic usage best practices.
Test new features, updates, and system changes, including unit, integration, and user acceptance testing.
Provide training and ongoing user support, including creating materials and conducting training sessions.
Ensure Epic data is accurate and accessible for clinical decision-making and regulatory reporting.
Develop and maintain reports on clinical outcomes, performance metrics, and patient care quality.
Design, verify, document, and refactor software configurations; investigate and resolve application issues; develop and execute test plans; evaluate design options; and handle incidents according to procedures.

Benefits

Competitive base pay.
Matching retirement programs.
Health, dental, and vision plans.
Health Savings and Flexible Spending Accounts.
Employee discounts, including car rental and cell-phone plans.
Employer-paid long-term disability, life, and AD&D insurance.
Paid time off (PTO).
Education Assistance Program.
Employee Assistance Program.
Employee Referral Bonus Program.
Discounted cafeteria meals.
Paid Parental Leave.
Employee Service Recognition program.
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity.