EPIC Analyst (Inpatient) | 40 hours a week | Informatics

Great River Health•Fort Madison, IA

About The Position

The EPIC Analyst (Inpatient) configures, modifies, tests, and maintains Epic and other clinical applications, with a focus on EpicCare Inpatient for Behavioral Health, Long-term Care, and Rehabilitation Services. The role builds collaborative relationships with hospital leadership, clinical department users, and corporate departments to support system use and acceptance. The analyst handles complex configuration and build tasks, resolves advanced issues, and helps ensure application availability and performance. Responsibilities also include designing, verifying, documenting, and refactoring software configurations; investigating application issues; developing and executing test plans; evaluating design options; and handling incidents according to established procedures. The analyst works with clinicians and other stakeholders to align Epic features with clinical workflows and organizational goals. The position configures and customizes the system, monitors performance, supports upgrades and maintenance, troubleshoots technical issues, and helps ensure regulatory compliance and data privacy. The analyst also tests new features and changes, trains and supports users, and maintains accurate, accessible data and reports for clinical decision-making and regulatory reporting. The position can be performed at the West Burlington, Fort Madison, or Mt. Pleasant campus. Possible hybrid options may be available in the future. Applicants must complete an EPIC Assessment for consideration.

Requirements

Epic certification in at least one module, or ability to obtain certification within six months of hire.
Completion of an EPIC Assessment is required for application consideration.

Nice To Haves

Bachelor’s degree in Arts/Sciences (BA/BS) in a related field.
1–3 years of experience in clinical, operational, or financial workflows relevant to the supported module.
1–3 years of experience in healthcare IT or clinical operations.

Responsibilities

Analyze and optimize clinical workflows by aligning Epic EHR features with clinical processes and reducing workflow pain points.
Gather requirements and feedback from physicians, nurses, IT staff, and other stakeholders.
Configure and customize Epic, including templates, order sets, and other workflow-specific features.
Monitor system performance, manage upgrades, maintain and update the system, and troubleshoot technical issues.
Provide technical support for Epic EHR issues, working with IT teams as needed to resolve downtime or user errors.
Enforce security protocols and monitor data privacy, including user access controls and audit logging, to support healthcare regulatory compliance.
Participate in continuous improvement initiatives, keep current with Epic features and healthcare technology trends, and recommend and implement best practices.
Test new features, updates, and system changes through unit, integration, and user acceptance testing.
Create training materials, train clinical staff and users, and provide ongoing user support.
Ensure Epic data is accurate and accessible for clinical decision-making and regulatory reporting; develop and maintain reports on clinical outcomes, performance metrics, and patient care quality.
Design, verify, document, and refactor software configurations; investigate and resolve application issues; develop and execute test plans; evaluate design options; and handle incidents according to procedures.
Build collaborative relationships with hospital leadership, clinical department users, and corporate departments to facilitate system usage and acceptance.

Benefits

Competitive base pay.
Matching retirement programs.
Health, dental, and vision plans.
Health Savings and Flexible Spending Accounts.
Employee discounts, including car rental and cell-phone plans.
Employer-paid long-term disability, life, and AD&D coverage.
Paid time off (PTO).
Education Assistance Program.
Employee Assistance Program.
Employee Referral Bonus Program.
Discounted cafeteria meals.
Paid Parental Leave.
Employee Service Recognition program.
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity.