Environmental Services Manager Nursing facility

BETHANY OF THE NORTHWEST•Everett, WA

53d•$70,000 - $80,000•Onsite

About The Position

Bethany of the Northwest is seeking an Environmental Services Manager for its Silver Lake facility in South Everett, Washington. The manager oversees daily Environmental Services department operations to support consistent, quality patient-centered care and efficient operations in a safe and comfortable environment. The position is full-time, Monday through Friday on the day shift, and may require commuting between facilities as needed. The listed annual pay range is $70,000–$80,000, depending on experience. Bethany is a church-sponsored nonprofit company.

Requirements

High school diploma or equivalent.
10 or more years of experience in healthcare Environmental Services, including managing Housekeeping and Laundry departments.
Experience with multi-facility scheduling, budgeting, and supply acquisition procedures.
Excellent people management and customer service skills.
Proficiency with Microsoft Office Suite.
Reliable transportation and flexibility to commute between facilities as needed.

Responsibilities

Train and supervise staff; prioritize and assign work to ensure Environmental Services are delivered professionally, effectively, and on time across locations and departments.
Monitor procedures and ensure quality and service standards are consistently met.
Coordinate work with outside vendors as needed.
Lead and maintain a customer service-oriented culture; address questions and concerns and respond to special requests.
Handle inquiries in person, by phone, or by email and resolve problems in a timely and effective manner.
Coordinate staffing schedules and assignments, develop schedules in accordance with applicable guidelines, and ensure coverage for all shifts.
Verify and approve scheduling and timekeeping records in accordance with corporate policies.
Build and maintain effective working relationships, demonstrate cooperation and professionalism, and foster harmonious relationships to meet patient care and customer service expectations.
Manage assigned staff by leading by example and providing support, guidance, coaching, and performance management when needed.
Perform additional related duties and projects as assigned.