EVS Housekeeping Lead

St. Charles Health System•Bend, OR

3d•$24 - $30

About The Position

The Environmental Services Lead coordinates daily operations and staffing needs for the Environmental Services Department, ensuring excellent customer service and that the building’s cleanliness meets or exceeds organizational expectations. The role does not directly manage other caregivers, but may review and provide feedback on their work. The Lead is responsible for cleaning and disinfecting specialty units and equipment, including areas such as Surgical Services, Labor Delivery, Critical Care, Endoscopy, MRI, Trauma, Cath Lab, NICU, and Mental Health. The position requires applying healthcare cleaning and disinfection principles, using chemicals and equipment safely, and following manufacturer recommendations, infection prevention practices, and organizational safety standards. The Lead maintains required logs and checklists, supplies and equipment, and appropriate waste disposal practices. The role also coordinates staffing, oversees operations and supplies, and is accountable for the department’s service quality. The Environmental Services Lead supports performance improvement and patient experience initiatives, continuous improvement, and a safe, healing environment. The position requires professionalism, confidentiality, ethical conduct, and compliance with applicable laws, regulations, policies, and procedures.

Requirements

High school diploma or GED; equivalent education and experience may be considered in lieu of a diploma or GED.
One year of experience in a healthcare setting.
Must obtain the Certified Health Care Environmental Services Technician (CHEST) and/or the Certified Surgical Cleaning Technician (CSCT) once eligible.
Ability to wear the personal protective equipment required to perform the job safely.

Nice To Haves

One year of healthcare environmental services experience.
Certified Healthcare Environmental Services Technician (CHEST).

Responsibilities

Clean and disinfect specialty units and equipment, including Surgical Services, Labor Delivery, Critical Care, Endoscopy, MRI, Trauma, Cath Lab, NICU, and Mental Health.
Apply healthcare cleaning and disinfection principles, safe chemical use, proper equipment handling, and labor-saving products in assigned specialty environments.
Follow organizational safety, risk management, infection control, and infection prevention standards, including hand hygiene, standard and isolation precautions, and proper use of personal protective equipment.
Maintain accurate, current logs, checklists, and sheets.
Clean and disinfect equipment and assigned areas according to procedures, policies, and manufacturer recommendations.
Maintain knowledge of cleaning and disinfecting requirements for highly sensitive environments and applicable evidence-based guidance and regulatory requirements.
Participate in departmental performance improvement initiatives, including efforts to improve patient experience and cleanliness metrics.
Stock and restock Environmental Services carts and maintain supplies and equipment in an orderly manner.
Remove waste and transport it to the appropriate disposal area, identifying the correct waste stream.
Schedule and coordinate department staffing.
Maintain responsibility for the quality of departmental service and oversee operations, including the provision of supplies.
Maintain knowledge of cleaning processes, regulatory requirements, infection control policies, codes, and disaster response processes as they apply to the department.
Provide timely, efficient, accurate customer service and/or patient care that promotes goodwill.
Support a healing environment and the wholeness of patients and caregivers.
Support the organization’s vision, mission, and values and promote Value Improvement Practice (VIP-Lean) continuous improvement.
Provide and maintain a safe environment for caregivers, patients, and guests.
Conduct work professionally and confidentially, comply with applicable requirements, report known or suspected violations, and cooperate with organizational investigations and proceedings.
Perform additional duties of similar complexity as required or assigned.