EVS Housekeeping Lead

St. Charles Health System•Bend, OR

2d•Onsite

About The Position

The Environmental Services Lead coordinates the department’s daily operations and staffing needs to ensure excellent customer service and that building cleanliness meets or exceeds organizational expectations. The role does not directly manage other caregivers, but may review and provide feedback on their work. The Lead performs cleaning and disinfection in specialty units and of equipment, including areas such as Surgical Services, Labor Delivery, Critical Care, Endoscopy, MRI, Trauma, Cath Lab, NICU, and Mental Health. The position requires knowledge of healthcare cleaning and disinfection principles, safe chemical use, equipment handling, infection prevention, and regulatory requirements. The Lead also schedules and coordinates staffing, oversees operations and supplies, and is accountable for departmental service quality. This is a regular, full-time, 40-hour-per-week position on second shift, with variable scheduled days and hours listed as 2 p.m.–1 a.m.

Requirements

High school diploma or GED; equivalent education and experience may be considered in lieu of this requirement.
One year of experience in a healthcare setting.
Must obtain the Certified Health Care Environmental Services Technician (CHEST) and/or Certified Surgical Cleaning Technician (CSCT) once eligible.
Must be able to wear the personal protective equipment required to perform the job safely.
Ability to meet the stated physical demands, including prolonged standing and walking, lifting and moving items, bending, kneeling, crouching, and climbing stairs.

Nice To Haves

One year of healthcare environmental services experience.
Certified Healthcare Environmental Services Technician (CHEST).

Responsibilities

Clean and disinfect specialty units, equipment, and assigned areas according to procedures, policies, and manufacturer recommendations.
Use appropriate healthcare cleaning and disinfection principles, safe chemical handling, equipment practices, and labor-saving products.
Follow safety, risk management, infection-control, environmental, and personal protective equipment practices.
Maintain required logs, checklists, and sheets accurately and currently.
Participate in departmental performance-improvement initiatives, including efforts to improve patient experience and cleanliness metrics.
Stock and restock environmental services carts and maintain supplies and equipment in an orderly fashion.
Remove waste and transport it to the appropriate disposal area, identifying the proper waste stream.
Schedule and coordinate departmental staffing needs.
Oversee department operations, including provision of supplies, and be responsible for the quality of service provided.
Maintain knowledge of cleaning processes, regulatory requirements, infection-control policies, codes, and disaster-response processes applicable to the department.
Provide timely, efficient, accurate customer service and/or patient care that promotes goodwill.
Support a healing environment and the organization’s vision, mission, and values.
Support Value Improvement Practice (VIP-Lean) continuous-improvement principles and function as a champion of change.
Help provide and maintain a safe environment for caregivers, patients, and guests.
Conduct activities professionally and confidentially; comply with applicable laws, regulations, policies, and procedures, report known or suspected violations, and cooperate with organizational investigations.
Perform additional duties of similar complexity as required or assigned.