EVS (Housekeeping)

Franciscan Ministries•Lemont, IL

3h•$18 - $21•Onsite

About The Position

The Environmental Services (Housekeeping) Supervisor oversees daily operations of the Environmental Services Department to provide a clean, safe, sanitary, and welcoming environment for residents, visitors, and associates. The role supervises housekeeping staff, maintains quality standards, ensures compliance with infection prevention practices, and promotes exceptional customer service while supporting the ministry’s mission and values. The supervisor oversees cleaning and sanitation across resident apartments, common areas, offices, public restrooms, dining areas, and other community spaces. The position also manages staff assignments, inspections, inventory, equipment, safety practices, department records, and service concerns.

Requirements

High school diploma or GED.
At least 2 years of housekeeping experience.
Keen attention to detail.
Exceptional customer service.
Strong organizational and time management skills.

Nice To Haves

At least 1 year of supervisory experience.

Responsibilities

Alongside the Director, supervise, train, coach, and evaluate Environmental Services associates.
Develop and manage daily work assignments and staffing schedules.
Conduct regular inspections to ensure quality and cleanliness standards are met.
Provide performance feedback and corrective coaching as needed.
Assist with recruiting, onboarding, and training new housekeeping employees.
Foster a positive, respectful, and team-oriented work environment.
Oversee cleaning and sanitation of resident apartments, common areas, offices, public restrooms, dining areas, and other community spaces.
Ensure resident move-in, transfer, and move-out cleaning meets community standards.
Monitor daily housekeeping assignments to ensure timely completion.
Maintain schedules for carpet, floor, window, upholstery, and other specialty cleaning.
Respond to resident requests and service concerns promptly.
Ensure cleaning and disinfecting procedures follow community policies and applicable regulatory guidelines.
Promote infection prevention practices throughout the department.
Ensure proper handling, storage, and disposal of chemicals and cleaning supplies.
Maintain Safety Data Sheets (SDS) and ensure compliance with OSHA regulations.
Promote workplace safety by identifying hazards and ensuring staff use appropriate personal protective equipment (PPE).
Report maintenance or safety concerns promptly.
Monitor inventory of housekeeping supplies, chemicals, linens, and equipment.
Submit purchase requests as needed while maintaining budget awareness.
Ensure housekeeping equipment is properly maintained and repaired.
Train associates on the safe operation of cleaning equipment.
Promote hospitality and exceptional service.
Build positive relationships with residents, families, visitors, and fellow associates.
Address resident concerns professionally and ensure timely resolution.
Support community events by keeping public areas clean, organized, and presentation-ready.
Ensure compliance with federal, state, and local regulations governing senior living communities.
Maintain department documentation, schedules, and inspection records.
Perform other duties as assigned.
Comply with all policies and procedures, including updates.