Environmental Services Director

Watercrest Senior Living • San Antonio, TX

9d

About The Position

Sage Park San Antonio is seeking an Environmental Services Director to oversee community upkeep, housekeeping, and plant operations. The director uses building-maintenance and management expertise to maintain the health, safety, cleanliness, and appearance of the community for residents, families, visitors, and associates. The role includes managing budgets, maintenance systems, housekeeping operations, staffing, onboarding, emergency preparedness, safety programs, inspections, repairs, and supplies. The position requires HVAC certification and experience in skilled nursing and team management.

The schedule is Monday through Friday, 8 a.m. to 5 p.m., with weekends as needed. The role involves both office and hands-on maintenance work, including inspecting buildings and equipment, performing general repairs, and routine maintenance. The director may encounter blood or other potentially infectious materials and is expected to use personal protective equipment when appropriate.

Requirements

• High school graduate or equivalent.
• Two years of experience in a senior living environment.
• At least five years of supervisory and management experience.
• HVAC certification.
• Experience in skilled nursing.
• Experience managing a team.
• Proven maintenance experience.
• Valid driver’s license.
• Ability to communicate effectively and warmly with management, team members, residents, family members, guests, vendors, referral sources, and outside contacts.
• Ability to manage revenue and expense budgets and make independent, informed decisions.
• Familiarity with Fair Housing Act and Americans with Disabilities Act guidelines and general building codes.
• Passion for working with and around senior citizens.
• Fundamental skills using Microsoft Word, Excel, PowerPoint, and Outlook.
• Skill using hand and power tools; ability to disassemble equipment and replace defective parts.
• Ability to consult blueprints, repair manuals, and parts catalogs, and experience with precision measuring instruments or electronic testing devices.
• Strong follow-up, attention to detail, organization, and time-management skills; ability to focus while working independently and follow instructions.
• Ability to concentrate despite frequent interruptions and work under stressful or emergency conditions.
• Ability to drive to obtain supplies or participate in community activities.
• Ability to sit, stand, walk, reach, pull, push, and grasp; climb ladders, bend, or crawl into awkward spaces; communicate verbally and hear effectively; stand and walk for prolonged periods; and lift up to 50 pounds.
• Reasonably anticipate possible skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials and use appropriate personal protective equipment.

Responsibilities

• Demonstrate servant leadership and make confident decisions.
• Walk through the interior and exterior of the community to maintain its appearance and comfort.
• Inspect the front entrance daily, ensuring glass, flowers, door mats, and doors are clean and presentable.
• Maintain a safe, clean workplace and home environment to reduce bacteria and illness.
• Operate within the community’s financial parameters, manage the budget, and meet monthly with the Executive Director about budget challenges or allocations.
• Manage Maintenance IQ and keep equipment records, work orders, inspections, and regulatory items up to date.
• Manage employee onboarding and provide new hires with the tools, information, and support needed to integrate into the organization.
• Manage the housekeeping department according to the Watercrest Housekeeping Handbook.
• Track occupied and unoccupied apartments to support a proactive and timely apartment-turn process.
• Follow state regulations and company policies and maintain readiness for surveys and inspections.
• Implement, maintain, adjust, track, and adhere to the state-approved CEMP plan.
• Manage disasters, fires, and other emergency situations.
• Conduct associate training for emergency and safety management.
• Maintain the fire safety program and equipment.
• Review direct-report associates’ time punches and complete payroll processes.
• Manage recruitment and selection of staff.
• Respond promptly to requests from residents, families, guests, and associates.
• Inspect equipment and machines and identify needed repairs.
• Plan repairs using building blueprints or equipment manuals as needed.
• Perform general repairs that do not require a specialized technician, such as drywall repair, painting, and repairs to doors and other fixtures.
• Perform routine maintenance on building systems.
• Order supplies and materials for maintenance repairs and housekeeping.
• Perform other related duties as assigned.

Benefits

• Full benefits package, including medical, dental, and vision insurance, 401(k) with matching, and tuition reimbursement.
• On-demand pay between paychecks.
• Career development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED