Director, Environmental Services
About The Position
Provides strategic and operational leadership for Environmental Services across assigned CaroMont Health facilities. The role oversees environmental hygiene, patient-room and discharge cleaning, perioperative cleaning, public-area services, linen and textile distribution, waste-handling support, and related operations. It establishes and maintains standardized practices that promote a clean, safe, reliable, and healing environment while supporting infection prevention, patient flow, regulatory readiness, operational continuity, and an exceptional patient and customer experience. The Director leads department managers and team members through clear performance expectations, workforce development, employee engagement, accountability, and succession planning. The role develops and monitors key performance indicators covering cleaning quality, room readiness, productivity, labor utilization, financial performance, linen availability, service response, and customer experience. It partners with clinical, operational, and support-service leaders to improve departmental performance and maintain compliance with applicable laws, regulations, accreditation standards, and CaroMont Health policies. The Director oversees vendor performance, establishes service expectations, monitors contract compliance, and promotes cost-effective delivery of support services. The position maintains cost controls and productivity standards while identifying and implementing opportunities to improve operations. It requires initiative, self-motivation, sound judgment, and the ability to manage multiple projects and shifting priorities. The Director models CaroMont CARES values and promotes safety, high reliability, continuous improvement, and service excellence.
Requirements
- Bachelor’s degree from an accredited college or university in healthcare administration, business administration, environmental health, hospitality management, or a related field.
- At least seven years of progressive Environmental Services leadership experience, including responsibility for multiple facilities, large healthcare operations, workforce management, budgeting, quality improvement, and regulatory compliance.
- Demonstrated knowledge of healthcare environmental hygiene, infection-prevention practices, linen and textile operations, regulated waste, chemical safety, accreditation readiness, workforce and financial management, productivity systems, quality improvement, and data analysis.
- Strong leadership, communication, analytical, organizational, change-management, and relationship-management skills.
- Ability to manage multiple priorities and collaborate effectively with clinical and nonclinical stakeholders.
- Proficiency with business and operational information systems, productivity tools, and data-reporting applications.
Nice To Haves
- Master’s degree.
- Certified Health Care Environmental Services Professional (CHESP) certification.
Responsibilities
- Provide strategic and operational leadership for Environmental Services across assigned CaroMont Health facilities.
- Oversee environmental hygiene, patient-room and discharge cleaning, perioperative cleaning, public-area services, linen and textile distribution, waste-handling support, and related operations.
- Establish and maintain standardized practices supporting a clean, safe, reliable, and healing environment.
- Lead department managers and team members through performance expectations, workforce development, employee engagement, accountability, and succession planning.
- Develop and monitor key performance indicators for cleaning quality, room readiness, productivity, labor utilization, financial performance, linen availability, service response, and customer experience.
- Partner with clinical, operational, and support-service leaders to improve departmental performance and maintain regulatory and policy compliance.
- Oversee vendor performance, set service expectations, monitor contract compliance, and promote cost-effective support services.
- Maintain cost controls and productivity standards and identify and implement operational improvements.
- Manage multiple projects and shifting priorities while exercising sound judgment and initiative.
- Model CaroMont CARES values and promote safety, high reliability, continuous improvement, and service excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Director
