Environmental Services Department Manager

Healthcare Services Group•Franklin, NH

About The Position

The Environmental Services Department Manager joins Healthcare Services Group (HCSG) as an Account Manager at a long-term care facility, leading housekeeping, laundry, and floor care teams. The role focuses on positively impacting the community and enhancing customer and resident experiences while ensuring department operations meet company policies and procedures and applicable federal and state requirements. The manager supervises and works alongside staff across varying shifts, oversees training and quality control, maintains department records, and serves as a liaison between facility occupants and administrators and HCSG staff. The role involves physical housekeeping and laundry duties, safe handling of cleaning products, and regular interaction with residents, guests, and facility personnel. Residency within the service area is required.

Requirements

High school diploma or equivalent preferred.
Two years of experience in healthcare housekeeping and supervision preferred.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Be able to lift and carry up to 50 pounds and push and pull up to 50 pounds.
Be able to stand, sit, bend, and walk for extended periods.
Be able to perform routine, repetitive tasks continuously and daily.
Be able to work around food and cleaning products.
Be able to follow oral and written instructions.
Residency within the service area is required.

Nice To Haves

High school diploma or equivalent.
Two years of experience in healthcare housekeeping and supervision.

Responsibilities

Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal and state requirements.
Perform and lead light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
Act as a liaison between building occupants and administrators and HCSG staff; communicate directives effectively.
Use protective gear appropriately and ensure safe use of cleaning solutions and adherence to safety precautions.
Maintain consistent attendance and punctuality, and complete tasks on time.
Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.